Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Amanda Hyserman

Troy ,New York

Summary

Dedicated housekeeper with a strong background in hospitality, notably at Rayben Enterprise. Proven expertise in maintaining high cleanliness standards and enhancing guest satisfaction through effective communication and teamwork. Skilled in deep cleaning and health compliance, ensuring a welcoming environment for all guests. Committed to excellence in service and operational efficiency.

Overview

10
10
years of professional experience

Work History

Housekeeper

Rayben Enterprises
Albany, NY
11.2023 - Current
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
  • Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
  • Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
  • Maintained a spotless environment for guests through diligent daily housekeeping tasks.
  • Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
  • Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
  • Disposed of trash and recyclables each day to avoid waste buildup.
  • Maximized efficiency of housekeeping operations through effective communication with team members and supervisors.
  • Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
  • Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
  • Ensured all rooms met hotel cleanliness standards by conducting regular inspections and addressing any issues promptly.
  • Engaged with guests on room requirements and amenities to promote overall satisfaction.
  • Contributed to property upkeep by proactively identifying and reporting maintenance needs to management.
  • Demonstrated flexibility in adjusting work schedule according to fluctuating occupancy rates.

Housekeeper

Comfort Inn & Suites
Castleton On Hudson, NY
06.2016 - 11.2016
  • Used chemicals by following safety protocols and procedures to avoid burns and injuries.
  • Upheld high standards of sanitation in common areas, contributing to an inviting atmosphere for guests.
  • Enhanced guest satisfaction by ensuring thorough cleaning and timely room turnovers.
  • Dusted picture frames and wall hangings with cloth.
  • Adhered to professional house cleaning checklist.
  • Increased room availability by managing time wisely and completing tasks within designated deadlines.
  • Verified cleanliness and organization of storage areas and carts.
  • Prioritized guest comfort through attentive service, responding swiftly to special requests or concerns.
  • Improved overall cleanliness ratings by implementing new cleaning techniques and products as needed.
  • Reduced the need for deep cleanings by consistently addressing minor maintenance issues.
  • Operated electronic backpack vacuums and floor sweepers.
  • Enhanced guest satisfaction by maintaining high standards of cleanliness and hygiene in rooms and common areas.
  • Fostered positive working relationship with housekeeping and maintenance staff to ensure quick resolution of guest concerns.

Housekeeper

Fairfield Inn Marriott
East Greenbush, NY
01.2016 - 06.2016

Ensured hotel rooms were spotless and well-maintained.

Executed vacuuming tasks to uphold hygiene standards.

Ensured bathroom floors were spotless by mopping regularly.

Sanitized tubs, sinks, and toilets.

Removed bedding from the bed.

Set up bed with new sheets, fitted sheet, and pillowcases.

Maintained cleanliness of tables, TV, and refrigerator.

Cleaned mirrors to maintain spotless appearance.

Organized bathroom supplies, including fresh towels, washcloths, and toilet paper.

Education

No Degree -

Columbia High School
East Greenbush, NY

Skills

  • Teamwork
  • Housekeeping
  • Customer service
  • Bathroom cleaning
  • Mopping and sweeping
  • Vacuuming
  • Cleaning bathrooms
  • Cleaning techniques
  • Health and safety compliance
  • Bed making proficiency
  • Residential cleaning
  • Hospitality background
  • Dusting furniture
  • Customer service-focused
  • Excellent oral and written communication
  • Deep cleaning expertise
  • Folding clean laundry
  • Window cleaning
  • Physically strong
  • Sorting and washing laundry
  • Waste disposal
  • Restroom detailing
  • Guest relations
  • Carpet cleaning
  • Ceiling fan cleaning

References

Maryellen Porcelli- 518-949-1314

Tara Wright- 252-521-0446

Timeline

Housekeeper

Rayben Enterprises
11.2023 - Current

Housekeeper

Comfort Inn & Suites
06.2016 - 11.2016

Housekeeper

Fairfield Inn Marriott
01.2016 - 06.2016

No Degree -

Columbia High School
Amanda Hyserman