Herve Charles
Lauderhill,FL
Summary
Versatile and results-driven professional with extensive experience in management and customer service roles, notably as Kitchen Manager at Bar Rita. Excelled in team training, problem resolution, and financial advisory, demonstrating proficiency in Microsoft Office and exceptional interpersonal skills. Achieved significant improvements in operational efficiency and customer satisfaction, leveraging a blend of hard and soft skills to exceed employer expectations.
Overview
11
11
years of professional experience
Work History
Kitchen Manager
Bar Rita
Fort Lauderdale, FL
05.2022 - Current
- Trained new employees to perform duties.
- Resolved problems or concerns to satisfaction of involved parties.
- Utilized various preparation and cooking methods to create menu items in accordance with recipes.
- Reviewed vendor invoices for accuracy before authorizing payment transactions.
- Inspected equipment regularly to identify necessary repairs or replacements.
Cube Smart
Property Management Company
Margate, FL
05.2020 - 05.2022
- Monitored student performance in order to identify areas for improvement.
- Inspected properties regularly to identify deficiencies and schedule repairs.
- Collected monthly assessments, rental fees, deposits and payments.
- Processed evictions when necessary in accordance with state laws and procedures.
- Oversaw daily operations, maintenance, and administration of various properties.
Assistant Store Manager
Extra Space Storage
Fort Lauderdale, FL
03.2018 - 04.2020
- Helped team members deliver polite and positive service to every customer by closely monitoring behaviors and offering constructive guidance
- Established, enforced and updated policies keeping business agile and responsive to changing market conditions
- Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability
- Assisted in overall day-to-day operations of store including continuous development of effective store associates to achieve desired sales and results
- Completed frequent walk-throughs and directed team members to correct any issues impacting store appearance or professionalism
Cssr/Teller
Wells Fargo Bank
Sunrise, Florida
07.2014 - 03.2018
- Provided Financial advice while assisting Customers with opening new checking's/savings accounts
- Assited with activating new debit cards as well issuing temporary cards when the previous was lost
- Assisted balancing check books and being a financial advisor and going through expenses with clients
- File Claims when client's personal information has been compromised
- Handled Large amounts of cash unsupervised
Education
Associate of Arts - Business Administration And Management
Broward College
Fort Lauderdale, FL01.2019
High School Diploma -
North University High School
Lauderhill, Florida12.2013
Skills
- Cash register
- Cashier
- Financial advisor
- Microsoft Office
- Record Keeping
- Sales
- Phones
Hobbies and Interests
- Technology
- Gaming
- Football
- Basketball
Languages
- English, Fluent
- Haitian Creole, Native
- French, Conversational
Timeline
Kitchen Manager
Bar Rita
05.2022 - Current
Cube Smart
Property Management Company
05.2020 - 05.2022
Assistant Store Manager
Extra Space Storage
03.2018 - 04.2020
Cssr/Teller
Wells Fargo Bank
07.2014 - 03.2018
Associate of Arts - Business Administration And Management
Broward College
High School Diploma -
North University High School