AMANDA JIMENEZ
El Centro,,CA
Overview
9
9
years of professional experience
Work History
General Sales Associate
Macy's Inc
10.2024 - 02.2025
- Demonstrated selling experience in a fast-paced, service-oriented retail setting
- Helped customers navigate the store, complete sales, and process returns
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Maintained a clean and organized sales floor for an optimal shopping experience
- Prioritized tasks effectively to ensure timely completion of all assigned projects without sacrificing attention to detail.
- Answered store's phone and enthusiastically greeted callers and answered any inquiries or directed then to requested department.
Shelter Worker
Klap 6
12.2022 - 10.2023
- Interact with guests to support a welcoming environment and direct questions and requests to the appropriate team member
- Work in an environment that is fast-paced, completing multiple tasks efficiently and safely
- Communicate clearly and professionally with others, verbally and in writing
- Ensured safety of residents by monitoring and enforcing shelter rules and protocols consistently.
- Streamlined intake process, effectively assessing new client's needs and determining appropriate resources.
- Sorted documents and maintained organized filing process.
- Worked effectively with fellow team members to coordinate effective solutions to any question or concern.
Volunteer
Humane Society
06.2016 - 08.2018
- Communicated with staff members to stay informed about volunteer opportunities and events.
- Worked in team environment to maintain high levels of productivity.
- Followed directions from supervisors and completed tasks within the appropriate timeframe.
- Offered support and assistance to community members.
- Resolved complaints or issues using strong customer service and engagement skills.
- Sorted mail and answered phone calls to assist with administrative needs.
Education
Associate of Arts - Psychology
Imperial Valley College
Imperial, CA06.2024
High School Diploma -
Central Union High School
El Centro, CA06.2022
Skills
- Fluent in Spanish
- Goal oriented
- Verbal/ written communication
- Attention to detail
- Customer service skills
- Task prioritization
- Problem-solving skills
- Computer literacy/ typing
- Teamwork and collaboration
- Microsoft word
Timeline
General Sales Associate
Macy's Inc
10.2024 - 02.2025
Shelter Worker
Klap 6
12.2022 - 10.2023
Volunteer
Humane Society
06.2016 - 08.2018
Associate of Arts - Psychology
Imperial Valley College
High School Diploma -
Central Union High School
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