AMANDA JIMENEZ
El Centro,,CA
Overview
9
9
years of professional experience
Work History
General Sales Associate
Macy's Inc
10.2024 - 02.2025
- Demonstrated selling experience in a fast-paced, service-oriented retail setting
- Helped customers navigate the store, complete sales, and process returns
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Maintained a clean and organized sales floor for an optimal shopping experience
- Prioritized tasks effectively to ensure timely completion of all assigned projects without sacrificing attention to detail.
- Answered store's phone and enthusiastically greeted callers and answered any inquiries or directed then to requested department.
Shelter Worker
Klap 6
12.2022 - 10.2023
- Interact with guests to support a welcoming environment and direct questions and requests to the appropriate team member
- Work in an environment that is fast-paced, completing multiple tasks efficiently and safely
- Communicate clearly and professionally with others, verbally and in writing
- Ensured safety of residents by monitoring and enforcing shelter rules and protocols consistently.
- Streamlined intake process, effectively assessing new client's needs and determining appropriate resources.
- Sorted documents and maintained organized filing process.
- Worked effectively with fellow team members to coordinate effective solutions to any question or concern.
Volunteer
Humane Society
06.2016 - 08.2018
- Communicated with staff members to stay informed about volunteer opportunities and events.
- Worked in team environment to maintain high levels of productivity.
- Followed directions from supervisors and completed tasks within the appropriate timeframe.
- Offered support and assistance to community members.
- Resolved complaints or issues using strong customer service and engagement skills.
- Sorted mail and answered phone calls to assist with administrative needs.
Education
Associate of Arts - Psychology
Imperial Valley College
Imperial, CA06.2024
High School Diploma -
Central Union High School
El Centro, CA06.2022
Skills
- Fluent in Spanish
- Goal oriented
- Verbal/ written communication
- Attention to detail
- Customer service skills
- Task prioritization
- Problem-solving skills
- Computer literacy/ typing
- Teamwork and collaboration
- Microsoft word
Timeline
General Sales Associate
Macy's Inc
10.2024 - 02.2025
Shelter Worker
Klap 6
12.2022 - 10.2023
Volunteer
Humane Society
06.2016 - 08.2018
Associate of Arts - Psychology
Imperial Valley College
High School Diploma -
Central Union High School
Similar Profiles
Joseph PachecoJoseph Pacheco
Machine Operator at Macy's IncMachine Operator at Macy's Inc
ERICA SANCHEZERICA SANCHEZ
Retail Merchandiser at Macy's IncRetail Merchandiser at Macy's Inc
Junior HernandezJunior Hernandez
Supervisor at Macy's IncSupervisor at Macy's Inc
Gretchen UgaldeGretchen Ugalde
MFA Candidate | Teaching Assistant at University Of California, IrvineMFA Candidate | Teaching Assistant at University Of California, Irvine
Denise Del Carmen DuranDenise Del Carmen Duran
Administrative Assistant / Dispatcher at SIA CarriersAdministrative Assistant / Dispatcher at SIA Carriers