Amanda Jones
Eatonton,GA
Summary
Dedicated professional seeking work within your company to help expand the company as well as my personal experience.
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
10
10
years of professional experience
Work History
Optometric Technician/Ophthalmic Scribe
Lake Oconee Eye Care
09.2018 - Current
- Operated and maintained lensometers, refraction units, auto-refractors, and visual field analyzers for patient testing.
- Input patient information and exam findings into electronic medical records system to facilitate accurate record-keeping.
- Maintained clean and organized 10 examination rooms, adhering to strict sanitation standards for optimal patient safety.
- Conducted pretest procedures to gather data before exam and make eye appointments more efficient and productive.
- Coordinated patient scheduling, monitored patient flow throughout office and properly communicated delays.
- Facilitated smooth communication between patients and optometrists, acting as a liaison for any concerns or questions.
- Instructed patients on contact lens insertion and removal and lens care guidelines.
- Assisted with dilating patients or using eye medications when directed by optometrist.
- Assisted optometrists in providing accurate diagnoses through precise measurements using specialized equipment.
- Performed ocular health assessments to aid optometrists in identifying potential eye-related conditions early on.
- Educated patients and relations on ocular health and safety, promoting good eye care.
- Verified accuracy of patient information and medical records to avoid discrepancies and maintain consistency.
- Demonstrated confidentiality in dealing with sensitive information or records to comply with HIPAA guidelines and regulations.
- Cleaned or sterilized ophthalmic or surgical instruments.
ABO Certified Optician
Lake Oconee Eye Care
09.2018 - Current
- Utilized computer-aided design software to create custom eye wear solutions for patients with unique requirements or preferences.
- Improved customer satisfaction by providing personalized optical consultations and product recommendations.
- Collaborated with optometrists to develop comprehensive eye care plans, enhancing patient outcomes and overall satisfaction.
- Educated clients about lens options and coatings, helping them make informed decisions about their eye wear purchases.
- Performed accurate eye measurements to ensure proper fitting of eye wear, increasing customer comfort and reducing returns.
- Consistently met or exceeded monthly sales targets through proactive client outreach and follow ups.
- Regularly attended industry conferences and workshops to stay current on trends, technologies, and best practices in the field of opticianry.
- Calibrated seg heights, vertex, and pupillary distance and pantoscopic tilt to customize eyeglass orders and create perfect fit.
- Filed claims with vision and medical insurance companies to garner payment for optical services.
- Collaborated with insurance providers to streamline claim processing, reducing paperwork for clients and ensuring timely reimbursements.
- Contacted patients when eyeglasses or contact lenses arrived in store and assisted with final fitting.
- Verified and updated patient records promptly to guarantee accurate prescription information.
- Confirmed quality control standards were met for all eye wear and contact lenses.
- Operated lensometers to orient and mark uncut lenses for eyeglasses.
- Adjusted frames to fit patient faces by bending and shaping with hands, tools, and heat.
ABO Certified Optician
National Vision Inc.
10.2014 - 09.2018
- Utilized computer-aided design software to create custom eyewear solutions for patients with unique requirements or preferences.
- Educated clients about lens options and coatings, helping them make informed decisions about their eyewear purchases.
- Performed accurate eye measurements to ensure proper fitting of eyewear, increasing customer comfort and reducing returns.
- Consistently met or exceeded monthly sales targets through proactive client outreach and followups.
- Initiated training sessions on new technology advancements within the optical field, ensuring staff stayed up-to-date on industry trends.
- Calibrated seg heights, vertex, and pupillary distance and pantoscopic tilt to customize eyeglass orders and create perfect fit.
- Filed claims with vision and medical insurance companies to garner payment for optical services.
- Collaborated with insurance providers to streamline claim processing, reducing paperwork for clients and ensuring timely reimbursements.
- Verified and updated patient records promptly to guarantee accurate prescription information.
- Confirmed quality control standards were met for all eyewear and contact lenses.
- Adjusted frames to fit patient faces by bending and shaping with hands, tools, and heat.
Ophthalmic Technician
Dr. John Sae Yu & Associates
10.2014 - 10.2015
- Triaged phone calls from patients and outside contacts and handled in order of importance.
- Performed thorough medical history assessments as part of the pre-examination process for new patients.
- Administered visual acuity tests to measure patient ability to see clearly at different distances and identify visual impairments.
- Directed patients to exam rooms for initial evaluations and intake to aide physicians with carrying out efficient appointments.
- Cleaned or sterilized ophthalmic or surgical instruments.
- Promoted positive and smooth patient flow throughout facility, encouraging more efficient operations and boosting patient satisfaction.
Education
Graduate -
Dodge County High School
Eastman, GA06.2010
Skills
- Patient Care
- Customer service
- EMR Systems
- Medical Terminology
- Medical Office Experience
- Ophthalmology Experience
- Medical Records
- Insurance billing
- Insurance Verification
- Appointment scheduling
- Payment collection
- Time management
- Attention to detail
- Multitasking Abilities
Personal Information
Work Permit: Authorized to work in the US for any employer
Timeline
Optometric Technician/Ophthalmic Scribe
Lake Oconee Eye Care
09.2018 - Current
ABO Certified Optician
Lake Oconee Eye Care
09.2018 - Current
ABO Certified Optician
National Vision Inc.
10.2014 - 09.2018
Ophthalmic Technician
Dr. John Sae Yu & Associates
10.2014 - 10.2015
Graduate -
Dodge County High School
Similar Profiles
Brian SzewczykBrian Szewczyk
Optician at Eye Care Center Lake CountyOptician at Eye Care Center Lake County
Jean LipstreuerJean Lipstreuer
Receptionist Administrator at Family Eye Care Of Lake GenevaReceptionist Administrator at Family Eye Care Of Lake Geneva
Simms DreschSimms Dresch
Recreation Staff at Reynolds Lake OconeeRecreation Staff at Reynolds Lake Oconee