Amanda Jones
Alexandria,Ky
Summary
Determined professional with an engaging personality displaying a courteous attitude to both employees and customers. Committed to providing a high level of service and for finding ways to improve processes.
Focused on streamlining costs, increasing productivity and making continuous improvements to shipping operations. Competent in documentation, reporting, and invoicing.
Overview
25
25
years of professional experience
Work History
FedEx Shipping Coordinator
Lyons Magnus
Walton, Ky
03.2026 - Current
- Coordinated shipping schedules to ensure timely delivery of products.
- Managed inventory levels, optimizing stock replenishment processes.
- Oversaw documentation for shipments, ensuring regulatory compliance.
- Streamlined communication between logistics and warehouse teams to enhance efficiency.
- Maintained accurate documentation for all shipments, ensuring compliance with regulations and minimizing potential liabilities.
- Prepared and maintained accurate records of shipments and deliveries to enable tracking history and acquire consistent in paperwork and collaborated with a
- Generate end-of-day reports covering shipments, productivity, and financial totals.
- Packaged and labeled products for shipment, ensuring accuracy and compliance with safety standards.
- Operated packing machinery to streamline processes and improve efficiency in shipping operations.
Cafe Food Service Attendant
Donald Cline Elementary
Cold Springs, Ky
08.2025 - 12.2025
- Prepare and serve food to over 300 students daily.
- Operate cash register handling deposits into students and staff accounts.
- Managing inventory and maintaining a clean and sanitary cafeteria.
- Reason for leaving, The salary does not cover cost of living.
- Provided excellent customer service to students and staff during meal service.
- Operated kitchen equipment efficiently, ensuring safety and cleanliness standards were met.
- Collaborated with team members to streamline service processes, enhancing workflow efficiency.
- Assisted in food preparation, maintaining quality and presentation of meals served.
Custodian
Campbell County Highschool
Alexandria, Ky
02.2025 - 08.2025
- Maintaining a specific area daily including but not limited to bathrooms, classrooms, and groundskeeping.
- Communicating with teachers to keep the classrooms clean to their standards.
Rural Carrier
United States Post Office
Burlington, Ky
01.2006 - 02.2025
- Delivers letter, documents, and parcels to businesses and homes with a total of 741 delivery stops per day.
- Collect outgoing mail and when necessary collect money for postage due.
- Delivered along established route in rural areas.
- Sort mail including packages according to delivery sequence.
- Picked up and delivered mail on time each day, taking into consideration weather and road conditions.
- Pleasantly greeted and engaged customers, assisting with any mail issues.
- Maintained accurate records of attempted and missed deliveries as required by post office.
- Maintained records on customers with mail forwarding and change of address requests.
- Followed safety protocols and regulations while driving, upholding professional service reputation.
- Trained new employees on delivery procedures and route management.
- Monitored vehicle maintenance and reported any operational issues effectively.
- Handled sensitive materials responsibly, ensuring confidentiality of customer information at all times.
Supervisor of Operations
United States Post Office
Burlington, Ky
04.2015 - 02.2019
- A supervisor in the post office oversees the sorting and organizing of all incoming and outgoing mail, parcels, and freight delivery.
- Data entry, reading graphs. Input daily work load.
- Compare numbers to previous years work load to determine if volume has increased.
- Calculate sick leave and annual leave usage and create a stable plan to lower sick leave ratio.
- Creating schedules for clerks and carriers within the office station.
- Keeping track of stamp stock accountability, transferring stamps to clerks on station floor. Ordering stamps when necessary, and making bank runs for clerks to keep cash flow.
- Monitoring work flow on the floor coming in from plant, making sure clerks are processing mail in a timely manner so that carriers can receive mail to start their process.
- Conduct daily observations on carriers and clerks and make employees aware of my findings during observations. I feel as though that keeps the employees aware of the constant concern for safety.
- Identified and resolved unauthorized, unsafe, or ineffective practices.
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications and missed deadlines.
- Devised processes to boost long-term business success and increase profit levels.
- Established and administered annual budget with controls to prevent overages, minimize burn rate, and support sustainability objectives.
- Work in matrix management environment with oversight of division level managers, operations, sales, finance, human resources, safety, and compliance.
- Resolve issues through active listening and open-ended questioning, escalating major problems to manager.
- Implemented project manager techniques to overcome obstacles and increase team productivity.
- Kept high average of performance evaluations.
- Interceded between employees during arguments and diffused situations.
- Built highly-efficient administrative team through ongoing coaching and professional development opportunities.
- Provided backup to front desk to step in to assist with various tasks whenever employees were absent or at lunch.
- Monitored front areas so that questions could be promptly addressed.
- Streamlined workflow processes to enhance productivity and reduce operational delays.
- Managed large volumes of information efficiently and organized records systematically.
- Oversaw daily cash handling operations, ensuring accuracy and compliance with company policies.
- Conducted regular audits of cash drawers to ensure accountability and minimize discrepancies.
Assembly Line Production Worker
Dana
Dry Ridge, Ky
10.2001 - 01.2005
- My time at Dana Corp. consisted of working on an assembly line building axles for Chrysler. In this job I excelled in learning every aspect of the assembly line making myself a high-level employee able to work at any station that needed an extra hand. I am stick weld trained at connecting the housing to the shaft lines. When shorthanded, I would work two stations. This job was a very fast paced environment in a team atmosphere. Quality was the number one priority.
- Conducted routine maintenance on equipment to minimize operational interruptions.
- Maintained clean work environment, adhering to company hygiene and safety regulations.
- Contributed to overall team success by meeting daily production targets consistently.
Education
GED -
Newport Alternative Highschool
Newport, KySkills
- Professional relations
- Record keeping
- Data recording
- Basic mathematics
- Interpersonal communication
- Professionalism
- Mail Delivery
- Residential and Rapport
- Incident Reporting
- Written and Verbal Communication
Timeline
FedEx Shipping Coordinator
Lyons Magnus
03.2026 - Current
Cafe Food Service Attendant
Donald Cline Elementary
08.2025 - 12.2025
Custodian
Campbell County Highschool
02.2025 - 08.2025
Supervisor of Operations
United States Post Office
04.2015 - 02.2019
Rural Carrier
United States Post Office
01.2006 - 02.2025
Assembly Line Production Worker
Dana
10.2001 - 01.2005
GED -
Newport Alternative Highschool