Amanda Joslin
Billings,MT
Summary
Talented laboratory professional offering advanced technical knowledge of dental appliances and production procedures. Methodical and well-organized with strong attention to detail and expertise in testing and enhancing devices to optimize fit. Open and clear communicator accustomed to handling high workload and meeting tight timetables.
Overview
12
12
years of professional experience
Work History
Dental Technician
McTech Dental Lab
10.2016 - Current
- Enter each case into lab software, creating work tickets
- Pour and articulate model work in a timely manner
- Assist in setting up appointments with patients for custom shades and partial cases
- Invoice work tickets and preparing case for delivery.
- Train and supervise other dental technicians
- Design metal and porcelain restorations that are both functional and aesthetic
Sales Associate
Gypsy Wind
04.2011 - Current
- Open and close store, running daily reports
- Assist customers in fitting rooms, as well as opening locked antique cases
- Operate cash register to complete sales, documenting sales in place of POS system
- Unpackaged, price, and display new merchandise as it arrives.
- Help set up and tare down vendor booths at trade shows
Receptionist
Best Friends Animal Hospital And Urgent Care Center
01.2016 - 10.2016
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Managed multiple tasks and met time-sensitive deadlines.
- Kept reception area clean and neat to give visitors positive first impression.
Education
coursework towards business management -
Montana State University – Billings
Billings, MtHigh School Diploma - undefined
Billings West High School
Billings, Mt2009
Skills
- Instrument Calibration
- Customer Service
- Case Entry
- Wax Pattern Development
- Metal Finishing
- Model Work
- Casting
- 3D Scanning
- Time Management
- Lab Software
- Reception Desk Management
- Project Management
Accomplishments
- In July 2022 I completed a 4 day waxing class with Jim Mahan at the PTC facility in Morgan Hill, CA.
- In the spring of 2023 I received the CDT Pillar Scholarship through the Foundation for Dental Laboratory Technology.
- In June 2023 I completed and passed the comprehensive exam towards earning my CDT.
Timeline
Dental Technician
McTech Dental Lab
10.2016 - Current
Receptionist
Best Friends Animal Hospital And Urgent Care Center
01.2016 - 10.2016
Sales Associate
Gypsy Wind
04.2011 - Current
coursework towards business management -
Montana State University – Billings
High School Diploma - undefined
Billings West High School
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