Amanda Kaffenberger
Evart,MI
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
2025
2025
years of professional experience
Work History
Home Care Professional
Zacharie Ruster
Marion , MI
05.2024 - Current
- Organized and administered medications on schedules to alleviate symptoms and improve quality of life.
- Adhered strictly to infection control guidelines while performing all clinical duties.
- Dressed, groomed and fed patients with limited physical abilities to support basic needs.
- Accompanied clients to doctors' offices and on other trips outside home, providing transportation, assistance and companionship.
- Maintained updated records and safeguarded patient privacy in accordance with HIPAA.
- Improved patient outlook and daily living through compassionate care.
Program Assistant
Sidekicks of west michigan
Grand Haven, Michigan
12.2020 - Current
- Ensure safety of individuals on adventures
- Assist individuals with task as needed
- Plan and organize events for summer program
Special Education Teacher Assistant
Grand Haven Area Public Schools
Grand Haven, MI
12.2014 - 05.2024
- Monitored students' use of personal medical equipment to encourage proper use and prevent injury.
- Organized materials within classrooms according to established procedures.
- Collaborated with classroom teachers to ensure that modifications were made to meet the needs of each student.
- Organized student performance and enrichment activities to facilitate learning.
- Transported non-ambulatory students throughout campus facilities.
- Instructed small groups of students in alphabet, shapes and color recognition.
- Managed class of special education students in absence of lead teacher.
- Assisted classroom teachers with accomplishing instructional goals by mentoring students, leading activities and implementing lesson plans.
Team Member
Port Sheldon party store
Port Heiden, MI
- Stocked shelves with merchandise and ensured that pricing was correct.
- Educated customers on loyalty programs and processed membership registrations.
- Monitored surveillance equipment to prevent theft and ensure the safety of the premises.
- Processed gas and amenities payments.
- Maintained adequate food and beverages in display cases and refrigerators for customer convenience.
- Answered customers' questions and addressed complaints in person and via phone.
- Maintained accurate financial records, including sales, expenses, and inventory reports.
- Inspected identification to determine proper age of customers for alcohol and cigarettes.
- Processed payments via cash, credit and debit cards and counted back change to customers to avoid cash drawer errors.
- Suggested and explained recommended services to meet customer needs and resolve specific issues.
Education
High School Diploma -
Grand Haven High School
Grand Haven, MI06-2010
Skills
- Able to communicate with people via verbal or written
- Have several years of working in a retail setting
- Organization skills
- Housekeeping tasks
Timeline
Home Care Professional
Zacharie Ruster
05.2024 - Current
Program Assistant
Sidekicks of west michigan
12.2020 - Current
Special Education Teacher Assistant
Grand Haven Area Public Schools
12.2014 - 05.2024
Team Member
Port Sheldon party store
High School Diploma -
Grand Haven High School