Amanda Keaton
Hughson,CA
Summary
Dedicated and organized financial professional with outstanding relationship-building and problem-solving skills. Driven to exceed expectations and operate effectively in fast-paced, high-pressure environments. Self-motivated team player adept at cultivating partnerships and building lasting relationships across all demographics and management levels. Dynamic and reliable with exceptional customer service and communication skills.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Associate Director, Operations
Stanford University
Stanford, CA
12.2019 - Current
- Active contributor of thought leadership and organizational leadership, bringing innovative ideas, insights, and strategies to our overall approach to operations; organizational systems, processes and tools; people management; customer experience and team culture.
- Increase executive team (HRO, CFO and executive staff) understanding of key drivers of value creation to refine strategic initiatives with a goal of driving sustainable accelerated growth
- Develop and coordinate the implementation of standard business policies, procedures, and work standards for key customer and business metrics
- Negotiate major service contracts for the University operations totaling upwards of $20M.
- Developed and implemented strategies to increase organizational effectiveness and efficiency.
- Monitored budgeting, forecasting, planning and reporting activities of the department.
- Oversaw day-to-day operations of the organization including personnel management, program development and implementation.
- Coordinated with other departments to ensure successful completion of projects within established timelines and budgets.
Operations Manager
Stanford University
12.2017 - 09.2019
- Established a team of planner/schedulers to perform work order management across multi-functioning maintenance trades
- Developed and implemented processes and procedures for operational programs
- Presented staffing plans and provided workforce strategy planning to Sr
- AVP of Operations and Maintenance on an annual basis
- Promoted to Associate Director for successfully implementing over 60 initiatives that resulted in reducing operating costs by $5M per year.
Business Operations Analyst
Stanford University
10.2016 - 12.2017
- Created and developed key performance metrics to trend operational productivity
- Served as a key member on various process improvement teams
- Promoted to Operations Manager
Administrative Associate
Stanford University
12.2012 - 10.2016
- Supported management with calendaring and bargaining unit staff with timecard reporting, onboarding, and various project management support
- Gained a deep understanding of the bargaining unit agreement, specifically related to pay codes and HR policies
- Promoted to Business Operations Analyst
Education
Biological Sciences - B.S.
California State University, Stanislaus
Skills
- Key Relationship Management
- Financial Leadership
- Budget Development
- Verbal and Written Communication
- Diversity and Inclusion Initiatives
- Team Collaboration and Leadership
- Decision-Making
- MS Office
- Process Improvement
- Strategic Leadership
Social
Harvard Law School, Negotiation and Leadership
Certification
- Certificate of Accounting, UC Berekely Extension - 2018
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
The way to get started is to quit talking and begin doing.
Walt Disney
Timeline
Associate Director, Operations
Stanford University
12.2019 - Current
Operations Manager
Stanford University
12.2017 - 09.2019
Business Operations Analyst
Stanford University
10.2016 - 12.2017
Administrative Associate
Stanford University
12.2012 - 10.2016
Biological Sciences - B.S.
California State University, Stanislaus