Amanda Kellums
Bettendorf,IA
Summary
Dedicated server with exceptional customer service skills, cash handling expertise, and a strong work ethic. Committed to enhancing guest engagement and satisfaction in fast-paced environments.
Experienced with managing tables and providing top-notch service to guests in fast-paced environments. Utilizes excellent communication skills to collaborate with team members and create welcoming atmosphere. Track record of maintaining high standards of cleanliness and efficiency, ensuring positive dining experience for all patrons.
Friendly Cosmetologist with ten years of experience in cutting and color care. Exceptional knowledge of modern makeup and haircare trends with outstanding attention to detail and commitment to individualized client care. Dedicated to maintaining clean and professional workspaces for customer comfort.
Overview
8
8
years of professional experience
Work History
Server/Server Shift Leader
Jimmys Pancake House
Bettendorf
08.2020 - Current
- Delivered high-quality service to ensure customer satisfaction and repeat business.
- Managed multiple tables efficiently in a fast-paced dining environment.
- Collaborated with kitchen staff to streamline food delivery and enhance customer experience.
- Trained new team members on menu items, service standards, and operational protocols.
- Implemented suggestions for menu adjustments based on customer feedback and preferences.
- Resolved customer complaints promptly, maintaining positive dining experiences and loyalty.
Cosmetologist
53rd Street Hair Fashions
Davenport, IA
03.2018 - 12.2023
- Delivered exceptional hair styling services, enhancing client satisfaction and retention.
- Utilized advanced coloring techniques, ensuring vibrant and long-lasting results for diverse hair types.
- Advised clients on hair care products and maintenance routines, promoting healthy hair practices.
- Collaborated with team members to maintain a clean and organized salon environment, reinforcing safety standards.
- Implemented inventory management systems, optimizing product availability and reducing waste in salon operations.
- Established strong relationships with clients through personalized consultations, increasing repeat business and referrals.
- Maintained a clean and hygienic work environment by following strict sanitation guidelines and procedures.
Education
Bachelor of Science - Nursing
Trinity College of Nursing And Health Sciences
Rock Island, IL08-2026
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Memory retention
- Customer service
- Service prioritization
- Team collaboration
Timeline
Server/Server Shift Leader
Jimmys Pancake House
08.2020 - Current
Cosmetologist
53rd Street Hair Fashions
03.2018 - 12.2023
Bachelor of Science - Nursing
Trinity College of Nursing And Health Sciences