Amanda Kersey
Chiefland,FL
Summary
Dedicated professional with extensive experience in customer service and housekeeping, notably at Sunoco Gas Station. Proven ability to enhance workflow and maintain high standards of cleanliness while ensuring health and safety compliance. Recognized for reliability and attention to detail, contributing to improved customer satisfaction and operational efficiency.
Overview
12
12
years of professional experience
Work History
Cleaner
Audrey Bolena
Starke, FL
01.2022 - 08.2024
- Operated cleaning equipment to maintain high standards of cleanliness in residential and commercial spaces.
- Conducted thorough inspections to ensure adherence to safety protocols and quality standards.
- Followed established cleaning procedures for various surfaces, enhancing overall efficiency and effectiveness.
- Assisted in training new team members on proper cleaning techniques and safety measures.
- Collaborated with team members to optimize workflow and improve service delivery consistency.
- Maintained inventory of cleaning supplies, ensuring availability for daily operations without delays.
- Removed trash, debris and other waste materials from premises.
- Used time management and efficient cleaning methods to meet deadlines.
Cashier
Light It up Smoke Supplies
Keystone Heights, FL
01.2021 - 07.2023
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with returns, refunds and resolving transaction issues.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Managed inventory levels effectively, reducing stock shortages and minimizing wastage.
- Assisted in inventory management, contributing to reduction in stock discrepancies.
Bar Tending
Keystone Saloon
10.2016 - 12.2017
- Operated cleaning equipment to maintain high standards of cleanliness in residential and commercial spaces.
- Conducted thorough inspections to ensure adherence to safety protocols and quality standards.
- Followed established cleaning procedures for various surfaces, enhancing overall efficiency and effectiveness.
- Assisted in training new team members on proper cleaning techniques and safety measures.
- Collaborated with team members to optimize workflow and improve service delivery consistency.
- Maintained inventory of cleaning supplies, ensuring availability for daily operations without delays.
- Removed trash, debris and other waste materials from premises.
- Used time management and efficient cleaning methods to meet deadlines.
Packaging
Staughn Farms
Waldo, FL
03.2013 - 08.2014
- Supported quality control efforts by carefully inspecting items before packaging them for shipment.
- Improved workflow by assembling boxes and containers for product packaging.
- Ensured safe transportation of goods with proper packaging techniques, minimizing breakages during transit.
- Reduced waste by accurately measuring and weighing products before packaging.
- Reduced waste by optimizing the use of materials during the packaging process.
- Reduced fulfillment errors with thorough quality checks before packaging and shipping products.
- Monitored stock levels of packaging materials, alerting supervisors when replenishment was required.
Cashier
Sunoco Gas Station
Starke, FL
08.2012 - 03.2013
- Processed customer transactions efficiently using point-of-sale systems.
- Assisted customers with inquiries, providing information on products and services offered.
- Handled cash drawer management, ensuring accurate balancing at the end of shifts.
- Collaborated with team members to streamline service processes during peak hours.
- Monitored inventory levels
- Resolved customer complaints promptly, fostering positive relationships and repeat business.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Built relationships with customers to encourage repeat business.
- Stocked, tagged and displayed merchandise as required.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Exceeded productivity goals through consistent attention to detail and organization during busy shifts.
Education
High School Diploma -
Bradford County Highschool & Pennfoster Highschool
Starke, FLSkills
- Housekeeping
- Customer service
- Time management
- Team collaboration
- Problem-solving
- Reliability and punctuality
- Attention to detail
- Health and safety compliance
- Professional appearance
- Health and safety regulations
- Multitasking and organization
- Verbal and written communication
- Record keeping
- Work well with coworkers
Timeline
Cleaner
Audrey Bolena
01.2022 - 08.2024
Cashier
Light It up Smoke Supplies
01.2021 - 07.2023
Bar Tending
Keystone Saloon
10.2016 - 12.2017
Packaging
Staughn Farms
03.2013 - 08.2014
Cashier
Sunoco Gas Station
08.2012 - 03.2013
High School Diploma -
Bradford County Highschool & Pennfoster Highschool