Amanda King
Humble,TX
Summary
Dynamic professional with a proven track record at A.M.E’Z Professional Tax Services, enhancing customer satisfaction and fostering strong relationships. Skilled in tax preparation and customer engagement, I excel in creating positive environments and implementing innovative solutions. Achieved significant improvements in collaborative initiatives and confidentiality protocols, demonstrating exceptional project management and interpersonal skills.
Overview
8
8
years of professional experience
Work History
Office Administrator
A.M.E’Z Professional Tax Services
Houston, TX
01.2016 - Current
- Increased customer satisfaction through professional handling of inquiries and prompt resolution of issues.
- Contributed to a positive work environment by fostering strong working relationships among colleagues.
- Supported departmental goals with the coordination of inter-departmental meetings and collaborative initiatives.
- Safeguarded company information by maintaining strict confidentiality protocols and ensuring secure document storage practices.
- Reduced administrative errors by diligently proofreading office documents and maintaining accurate records.
- Aided in employee onboarding through training new hires on office procedures, software applications, and company policies.
- Improved workplace efficiency with the regular maintenance of office equipment and proactive troubleshooting of technical issues.
Childcare Assistant
Kingdom Kids Youth Organization
Houston, TX
05.2018 - Current
- Enhanced children''s social skills by organizing group activities and fostering positive interactions.
- Boosted children''s cognitive development with age-appropriate educational games and activities.
- Ensured a safe and nurturing environment by maintaining clean and organized spaces for daily use.
- Implemented creative learning strategies to engage children and promote their intellectual growth.
- Built strong relationships with parents by providing regular progress updates and addressing concerns promptly.
- Promoted emotional well-being through empathetic communication and consistent support during challenging moments.
- Improved behavior management techniques by implementing positive reinforcement strategies and clear expectations.
- Provided extra support for children with special needs by adapting activities or offering one-on-one assistance when necessary.
- Maintained accurate records of attendance, incident reports, and daily logs for effective documentation purposes.
Education
Bachelor Of Administrative Studies -
University of Phoenix
Tempe, AZSkills
- Tax Preparation
- Customer Engagement
- Expense Reporting
- Telephone reception
- Project Management
- Human Resources
- Staff Management
- Word Processing
- File Maintenance
- Parent Communication
- Lesson Plan Development
- Food Preparation
- Classroom Management
- Positive Reinforcement
Timeline
Childcare Assistant
Kingdom Kids Youth Organization
05.2018 - Current
Office Administrator
A.M.E’Z Professional Tax Services
01.2016 - Current
Bachelor Of Administrative Studies -
University of Phoenix