Amanda Konatsotis
Flushing,NY
Summary
Motivated and hardworking individual with a strong work ethic and immense passion for the cosmetology field. Four years of customer service experience, including over a year in front end management as well as basic salon/reception experience. Proven ability to adapt to various tasks and environments. Looking to work somewhere more aligned with my career path. Extremely motivated to learn and continue education (especially hair coloring)
Overview
5
5
years of professional experience
Work History
Guest Advocate
Target
Lake Success, New York
11.2023 - 08.2024
- Provided exceptional customer service by greeting and assisting guests, resolving inquiries and ensuring a positive shopping experience
- Managed guest inquiries effectively, striving for first call resolution
- Processed transactions accurately, including cash handling and processing returns or exchanges.
- Collaborated with team members to maintain a clean organized and welcoming store environment
- Contributed to the achievement of sales goal through proactive engagement with guests and promotion of Target products and services.
- Cross trained and provided assistance in other departments in the store. (Style, Fulfillment, General Merchandise, Beauty)
Assistant Front End Manager
Shop Rite
College Point, NY
01.2022 - 10.2023
- Provided customer service by greeting and assisting customers, and responding to customer inquiries and complaints, within store policy.
- Directed and supervised employees engaged in sales, inventory-taking, reconciling cash receipts, or performing services for customers.
- In charge of assisting, monitoring, and providing assignments to cashiers and front end associates.
- Maintain and count change drawers, while checking for overages or shortages for cashiers use.
Cashier/Customer Service Desk
Shop Rite
College Point, NY
06.2020 - 01.2022
- Receive payment by cash, check, credit cards, vouchers, EBT/SNAP or automatic debits
- Answer customers questions, and provide information on procedures or policies.
- Establish or identify prices of goods, services, or admission, and tabulate bills, using calculators, cash registers, or optical price scanners
- Assisted with duties in other areas of the store, bagging and carrying out customers' items
Salon Assistant
Hair We Go Again
Bayside, New York
09.2019 - 01.2020
- Assisted in maintaining cleanliness of salon within state board standards (sweeping, laundry, organizing stations, washing/sanitizing bowls and brushes)
- Ran errands for stylists when needed
- Assisted at reception desk (maintaining appointment book, taking phone calls, scheduling appointments)
Education
Cosmetology License -
Empire Beauty School
Astoria10-2025
High School Diploma -
Bayside High School
Bayside, NYTimeline
Guest Advocate
Target
11.2023 - 08.2024
Assistant Front End Manager
Shop Rite
01.2022 - 10.2023
Cashier/Customer Service Desk
Shop Rite
06.2020 - 01.2022
Salon Assistant
Hair We Go Again
09.2019 - 01.2020
Cosmetology License -
Empire Beauty School
High School Diploma -
Bayside High School