Amanda Kortanek
Punta Gorda,FL
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
27
27
years of professional experience
Work History
Pre Need Arrangement Counselor
Baldwin Brothers Funeral And Cremation Society
08.2021 - Current
- Conducted intake and assessments to formulate treatment plan and manage client records.
- Collaborated with social services, referral sources and other treatment professionals to meet patient care needs.
Owner/operator Amanda's Professional Home Care
Self-employed
01.2004 - 01.2015
- Managed day-to-day business operations.
- Consulted with customers to assess needs and propose optimal solutions.
- Established foundational processes for business operations.
- Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
- Evaluated suppliers to maintain cost controls and improve operations.
Recreational Supervisor
Registry Resort And Club
01.2002 - 08.2005
- Developed positive and productive relationships with kids, parents and staff.
- Engaged participants in recreational activities and team-building exercises.
- Supervised groups of up to 17 children under age 13 from arrival through departure at end of day.
- Scheduled events in recreation facilities and monitored facility conditions.
- Maintained inventory of supplies and equipment with established sign-out procedures.
- Coordinated staff volunteers to supervise events and facilitate scheduled activities.
Shift Manager
Supercuts
08.1996 - 01.1998
- Trained and mentored new employees to maximize team performance.
- Kept employees operating productively and working on task to meet business and customer needs.
- Supervised employees and oversaw quality compliance with company standards for food and services.
- Worked closely with team members to schedule breaks and shifts to meet state regulations.
- Coached crew members to optimize performance and motivate toward more efficient work.
- Cooperated with coworkers to improve customer experience and manage storefront.
Education
Associate of Science - Theology
International School of Ministries
Naples, FL04.2009
Skills
- Intake Assessments
- Public Speaking Ability
- Strong Public Speaker
- Client Advocacy
- Client Records Management
- Sales Development
- Upselling
- Product Sales
- Point of Sale Operation
- Sales Expertise
- Outgoing Personality
- Relationship Building
Timeline
Pre Need Arrangement Counselor
Baldwin Brothers Funeral And Cremation Society
08.2021 - Current
Owner/operator Amanda's Professional Home Care
Self-employed
01.2004 - 01.2015
Recreational Supervisor
Registry Resort And Club
01.2002 - 08.2005
Shift Manager
Supercuts
08.1996 - 01.1998
Associate of Science - Theology
International School of Ministries
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