Amanda Koser
SEATTLE,WA
Summary
Versatile professional with competence in office administration, communications, team management, retail operations, digital content, and customer service. In my roles I prioritize efficiency, education, and connection which allows me to ensure I make a positive impact every day. I am currently seeking a role as a project coordinator so that I may put my creative and rounded skills to work for the greater Seattle Community.
Overview
9
9
years of professional experience
Work History
Administrator - Tax
Rekdal Hopkins Howard, PS
Bellevue, WA
05.2025 - Current
- Direct client support for billing, delivery, document management and scheduling for 3,000 client portfolio
- Streamlining administrative processes to grow efficiency and cross-department communication
- Digital and physical tax return processing and submission
- Facility inventory support, including ordering and invoice tracking
- Team event planning and support
- Social media account support and web presence
Store Manager
Mud Bay
Seattle, WA
01.2020 - 12.2024
- Managed end-to-end store responsibilities from labor and staff operations, to inventory adjusting, customer service, sales targets and ensuring facility standards
- Drove store performance by increasing sales month over month, and through a complete store renovation
- Ensured compliance with financial and safety policies, by tracking performance metrics, minimizing errors, and maintaining secure transaction procedures
- Promotions: Supervisor (09/2021), Assistant Store Manager (04/2022), Store Manager (08/2022)
Administrator - Real Estate
Timberlane Partners
Seattle, WA
01.2020 - 11.2020
- Managed partner accounts and executed high-stakes client communications
- Ensured vendor compliance with procedure, resulting in 100% adherence to company standard and timelines
- Delivered administrative support through front desk operations, appointment scheduling, WordPress updates, and social media management
Project Coordinator
Northwest Center
Seattle, WA
06.2017 - 01.2020
- Built and managed digital content for 28 digital benefit hubs in 3 US regions
- Optimized benefits processes for better user experience
- Public presentation for Amazon new-hire events of 100+
Education
Bachelor of Arts - Multidisciplinary Studies
Western Washington University
Bellingham, WA04-2017
Skills
Adobe Creative Suite - MS Office - Retail Operations Management - WA Certified Food Protection Manager - Event Coordination - De-escalation - Customer Retention - Creative Problem Solving - Mac OS - Word Press
Timeline
Administrator - Tax
Rekdal Hopkins Howard, PS
05.2025 - Current
Store Manager
Mud Bay
01.2020 - 12.2024
Administrator - Real Estate
Timberlane Partners
01.2020 - 11.2020
Project Coordinator
Northwest Center
06.2017 - 01.2020
Bachelor of Arts - Multidisciplinary Studies
Western Washington University