Amanda Krone
Mankato,MN
Summary
Enthusiastic and reliable professional takes pride in providing excellent customer service. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.
Overview
15
15
years of professional experience
Work History
Foode Service Worker
East High School
03.2024 - Current
- Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
- Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Maintained safety standards by properly handling food and adhering to sanitation guidelines.
- Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
Bartender
The Wine Cafe
01.2024 - Current
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
Server/Bartender/Manager
Nolabelle Kitchen & Bar
08.2020 - Current
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
Server Shift Leader/Bartender
Key’s Cafe
05.2013 - 05.2022
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Handled table service and other dining room tasks to address shortfalls due to unexpected absences or unusual service volumes.
- Oversaw daily operations of service team, delegated tasks, and trained new staff.
- Cultivated warm relationships with regular customers.
Dance Teacher/Manager
Tippi Toes
06.2016 - 06.2020
- Planned routines for recitals and performances.
- Taught and explained choreography by breaking down steps and demonstrating moves.
- Created healthy and safe learning environment for all students by implementing class rules and promoting mutual respect and gentle discipline.
- Planned, prepared, and delivered lesson plans introducing students to dance techniques and ballet positions.
- In charge of marketing and adding more clients
Server
Champps Restaurant
05.2010 - 05.2015
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
Education
Mayer Lutheran High School
Bachelor Of Science - Dance And Theatre
Minnesota State University - Mankato
05.2010
Skills
- Managing Extras
- Quality Control
- Anticipating Guest Needs
- Dining Room Monitoring
- To-Go Order Preparation
- Item Promotion
- Warm and Friendly
- Cocktail Knowledge
- Dining Crew Workflow Optimization
- Server Training
- Quick learner
- Positive attitude
- Multitasking
- Customer service
- Strong work ethic
- Problem-solving
- Strong communication skills
Timeline
Foode Service Worker
East High School
03.2024 - Current
Bartender
The Wine Cafe
01.2024 - Current
Server/Bartender/Manager
Nolabelle Kitchen & Bar
08.2020 - Current
Dance Teacher/Manager
Tippi Toes
06.2016 - 06.2020
Server Shift Leader/Bartender
Key’s Cafe
05.2013 - 05.2022
Server
Champps Restaurant
05.2010 - 05.2015
Bachelor Of Science - Dance And Theatre
Minnesota State University - Mankato
Mayer Lutheran High School
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