Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Amanda Kulfan

San Tan Valley,AZ

Summary

Detail-oriented professional with a background in finance, customer service, and healthcare. Experienced in documentation analysis, data entry, account receivables, and risk assessment. Seeking a role that leverages analytical skills and a keen eye for detail to ensure efficient operations and drive business growth.

Overview

21
21
years of professional experience

Work History

Senior Treasury Associate- Customer Payments

Carvana
04.2022 - Current
  • Streamlined the funding request process to third-party lenders, improving payment efficiency.
  • Coordinated with customers and lenders to ensure correct registration and title processing.
  • Led investigations into missing checks, enhancing the company's financial accountability.
  • Research customer accounts and process refunds as needed.
  • Learned and adapted quickly to new technology and software applications.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Demonstrated strong organizational and time management skills while managing multiple projects.

Verification Advocate II

Carvana
10.2021 - 04.2022
  • Trained in underwriting for car loans, including trade processing, income calculations, and insurance verifications.
  • Utilized customer-focused approach in obtaining necessary documentation and providing clear communications.
  • Worked effectively with fellow team members to coordinate effective solutions to any question or concern.
  • Delivered friendly service and offered expert support in every interaction.
  • Managed complex caseloads with diligence, prioritizing tasks to ensure timely resolution of cases.

Repossession Specialist

Adecco
11.2020 - 01.2021
  • Reviewed and assigned delinquent vehicle accounts for repossession, ensuring compliance with company policy.

Guest Service Representative

Norwegian Cruise Line
08.2019 - 12.2020
  • Provided top-tier customer service in managing cruise reservations, fielding inquiries, and making modifications as necessary.

Inventory Specialist

RGIS
01.2020 - 03.2020
  • Led teams in accurate inventory counts for retail stores across the region.

Independent Retailer

LuLaRoe Fashion
03.2016 - 08.2019
  • Managed all facets of the business, including sales, customer returns, inventory management, and accounting.

CNA Unit Secretary

Banner Health
01.2005 - 09.2016
  • Delivered high-quality patient care and administrative support in a busy healthcare setting.

Education

Nursing Prerequisites

Chandler-Gilbert Community College
05.2006

CNA

Arizona Institute of Business and Technology
04.2002

Skills

  • Management Finance & Accounts Receivables
  • Customer service
  • Billing & Inventory Management
  • Document Analysis & Data Entry
  • Teamwork and collaboration
  • Problem-solving
  • Friendly, positive attitude
  • Attention to detail
  • Multitasking Abilities
  • Critical thinking
  • Computer skills
  • Organization and time management

Accomplishments

Received department wide recognition for closing the most accounts and processing the most refunds on multiple occasions in addition to being selected as Teammate of the month on two occasions.

Timeline

Senior Treasury Associate- Customer Payments

Carvana
04.2022 - Current

Verification Advocate II

Carvana
10.2021 - 04.2022

Repossession Specialist

Adecco
11.2020 - 01.2021

Inventory Specialist

RGIS
01.2020 - 03.2020

Guest Service Representative

Norwegian Cruise Line
08.2019 - 12.2020

Independent Retailer

LuLaRoe Fashion
03.2016 - 08.2019

CNA Unit Secretary

Banner Health
01.2005 - 09.2016

CNA

Arizona Institute of Business and Technology

Nursing Prerequisites

Chandler-Gilbert Community College

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