Amanda Ladd
Jarrell
Summary
Certified Pharmacy Technician with expertise in medication dispensing, inventory management, and HIPAA compliance. Proven track record in enhancing patient care through efficient prescription processing and effective staff training. Experienced in filling prescriptions accurately while fostering strong customer relationships and promoting teamwork. In-depth knowledge of regulatory guidelines related to fraud, waste, and abuse.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Certified Pharmacy Technician
Baylor Scott and White
Round Rock
08.2017 - Current
- Accurately prepared and dispensed medications to patients and healthcare providers.
- Managed inventory levels, ensuring proper storage and rotation of medications.
- Processed prescription orders efficiently using pharmacy management software.
- Trained new staff on pharmacy procedures and safety protocols to enhance compliance.
- Maintained cleanliness and organization of pharmacy workspace daily.
- Handled insurance claims processing, resolving billing inquiries promptly.
- Ensured strict patient confidentiality in compliance with HIPAA regulations.
- Monitored stock levels, removing expired or damaged products and resolving discrepancies.
Pharmacy Clerk
Baylor Scott & White
Round Rock
07.2011 - 08.2017
- Managed inventory levels and organized pharmaceutical supplies to enhance efficiency.
- Maintained clean work areas to comply with safety standards.
- Trained new staff in pharmacy procedures and customer service best practices.
- Utilized pharmacy management software for tracking prescriptions and managing records.
- Provided friendly customer service to all clients at pharmacy counter.
- Entered patient data into computer system for accurate record-keeping.
- Assisted customers in selecting and purchasing medications as needed.
- Checked expiration dates on prescription drugs to ensure safety and potency.
Deli Clerk
Kroger
Latonia
10.2007 - 10.2010
- Prepared deli meats and cheeses based on customer specifications.
- Operated slicing equipment for accurate portioning of products.
- Maintained cleanliness and organization of deli display cases and work areas.
- Managed inventory by restocking items and discarding expired products.
- Assisted customers with selections and provided informed recommendations.
- Collaborated with team members to ensure efficient service during peak hours.
- Trained new staff on food safety protocols and proper handling techniques.
- Performed opening and closing duties, including restocking supplies and cleaning work areas.
Education
High School Diploma -
Dixie Height High School
Erlanger, KY06-2007
Skills
- Medication dispensing and pharmacy software
- Inventory management and insurance processing
- HIPAA compliance and food safety
- Customer service and recommendations
- Team collaboration and product knowledge
- Sanitation practices and product presentation
Certification
Certified Pharmacy Technician, TSBP, 2016
Timeline
Certified Pharmacy Technician
Baylor Scott and White
08.2017 - Current
Pharmacy Clerk
Baylor Scott & White
07.2011 - 08.2017
Deli Clerk
Kroger
10.2007 - 10.2010
High School Diploma -
Dixie Height High School