Summary
Overview
Work History
Education
Skills
Timeline
Generic

Amanda Lane

Saint Charles,MO

Summary

Highly-motivated Practice Manager with 1+ years of experience as a Practice Manager, 17 years of experience as a Medical Assistant and a desire to take on new challenges. Strong work ethic, adaptability and interpersonal skills. Adept at handling daily challenges and quickly mastering new skills.

Overview

11
11
years of professional experience

Work History

Practice Manager

BJC Medical Group
O'Fallon, Missouri
09.2023 - Current
  • Provided leadership and guidance to the medical team in order to meet goals and objectives.
  • Motivated staff by offering direction and providing constructive feedback.
  • Conducted regular meetings with staff to discuss operational issues and ensure proper communication between departments.
  • Coordinated financial operations, budgeting, accounting, expenses and financial reporting tasks.

Lead Registered Medical Assistant

BJC Medical Group
O'Fallon, MO
06.2014 - 09.2023
  • Trained new employees on clinic policies and procedures.
  • Handled general office duties to support administrative staff during peak hours.
  • Maintained patient confidentiality in accordance with HIPAA regulations.
  • Responded promptly to inquiries from patients regarding test results or follow-up visits.
  • Performed patient intake, including obtaining and recording medical histories, vital signs and other pertinent information.
  • Supervised clinical staff in the performance of their duties while ensuring compliance with organizational policies and procedures.
  • Participated in team meetings to improve workflows and overall patient experience.
  • Conducted insurance verification and pre-certification and pre-authorization functions.

Medical Assistant

Mid County Orthopaedic Surgery & Sports Medicine
Creve Coeur, MO
2007 - 2014
  • Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
  • Responded to patient callbacks and phone-in prescription refill requests.
  • Maintained accurate medical records through filing and charting into electronic health record system.
  • Kept facility stocked with necessary supplies, equipment and instruments.
  • Educated patients about medications, procedures and physician's instructions.

Medical Assistant

Dermatology and Cutaneous Surgery
Creve Coeur, MO
2006 - 2006
  • Documented notes during patient visits.
  • Cleaned and maintained medical equipment following procedures and standards.
  • Assisted with pre-operative preparation of patients including providing instruction about post-operative care plans.
  • Provided assistance to medical staff in performing minor surgical procedures.
  • Administered injections, medications and treatments as directed by the physician.
  • Kept facility stocked with necessary supplies, equipment and instruments.
  • Educated patients about medications, procedures and physician's instructions.

First Assistant Manager

QuikTrip
Saint Louis , MO
1997 - 2005
  • Supervised staff to ensure efficient operation of the store.
  • Maintained cleanliness of the store environment by performing daily walk throughs and inspections.
  • Trained new employees to meet job requirements.
  • Addressed employee concerns or grievances in a professional manner.
  • Oversaw cash register operations including opening and closing registers and balancing drawers.

Education

Some College (No Degree) - Medical Assisting

Bryman College
Earth City, MO
2006

Some College (No Degree) - Phlebotomy

Forest Park Community College
Saint Louis, MO
1995

Some College (No Degree) - General Studies

Randall University (formerly Hillsdale)
Oklahoma City, OK
1992

Skills

  • Team Management and Supervision
  • Medical Terminology
  • Patient Scheduling
  • HIPAA Compliance
  • Procedure Assistance
  • Indirect Patient Care
  • Direct Patient Care
  • CPR
  • Electronic Medical Records
  • Documentation and Recordkeeping
  • Problem-Solving
  • Staff management
  • Managing medical practices
  • Hiring medical personnel

Timeline

Practice Manager

BJC Medical Group
09.2023 - Current

Lead Registered Medical Assistant

BJC Medical Group
06.2014 - 09.2023

Medical Assistant

Mid County Orthopaedic Surgery & Sports Medicine
2007 - 2014

Medical Assistant

Dermatology and Cutaneous Surgery
2006 - 2006

First Assistant Manager

QuikTrip
1997 - 2005

Some College (No Degree) - Medical Assisting

Bryman College

Some College (No Degree) - Phlebotomy

Forest Park Community College

Some College (No Degree) - General Studies

Randall University (formerly Hillsdale)
Amanda Lane