Antoinette Lavern Brown
North Charleston,South Carolina
Summary
Compassionate and experienced Cardiology Practice Manager with 40 years of management experience, specializing in optimizing workflows to ensure the highest level of patient care. Proven track record of managing daily departmental operations and leading teams to achieve strategic goals and quality improvement.
Professional with background in healthcare management, bringing valuable experience in streamlining operations and boosting clinic performance. Known for fostering collaborative team environment and driving quality improvements. Dependable and adaptable, excelling in dynamic settings with focus on patient care and staff development.
Overview
28
28
years of professional experience
Work History
Practice Manager
RSFPP Coastal Cardiology
03.1998 - Current
- Manage daily operations for a cardiology practice with 17 team members.
- Implement workflows to optimize efficiency and enhance patient care.
- Oversee facility management and compliance with healthcare regulations.
- Manage revenue cycle, purchasing, and performance monitoring.
- Supervise staff, including performance management and scheduling.
- Foster leadership and team-building initiatives to strengthen team dynamics.
- Cultivated strong patient and physician relationships.
- Engaged in strategic planning and quality improvement initiatives.
Education
Florida A&M University
Skills
- Technical Skills:
- Human Resources
- Information Technology (IT)
- Healthcare Management
- Digital Marketing
- Accounting
- Soft Skills:
- Active Listening
- Empathy
- Clarity and Conciseness
- Respectful Language
- Non-Verbal Communication
- Emotional Intelligence
- Conflict Resolution
- Heartsaver CPR AED (CPR AED)
- Medicare compliance
- Logistics project management
- Administrative staff supervision
- Risk analysis
- Human resources management
- Wellness services
- Profitability strategies
- Certified in CPR/AED
- Patient safety
- Electronic medical record software
- Quality control
- Records maintenance
- Budget development
- Patient education and counseling
- Profit improvements
- Financial operations oversight
- Patient advocacy
- HIPAA guidelines
- Data analysis
- Personnel management
- Multidisciplinary team collaboration
- Clinical staff management
- Employee supervision
- Employee training program
- Performance monitoring
- Employee performance evaluations
- Personnel recruitment
- Employee recruitment and hiring
- Problem identification
- Employee work scheduling
- Patient education
- Facility oversight
- Staff scheduling
- Patient relations
- Critical thinking
- Staff supervision
- Training and mentoring
- Decision-making
- Practice management
- Policy implementation
- Records management
- Policy and procedure development
- Employee performance
- Strategic planning
- Electronic health records
- Payroll administration
- New hire training
- Staff development
- Budget oversight
- Supplies ordering
- Workflow planning
- Human resources
- Regulatory compliance
- Referral management
- Continuous improvement
- Policy development
- Performance metrics
- Managing files and records
- HIPAA and OSHA regulations
- Insurance referral facilitation
- Managing medical practices
- Workflow efficiency
- Employee operations
- Clinical improvement initiatives
- Process improvement
- Medical clinical procedures
- Patient care assessment
- Information systems development
- Risk management
- Heartsaver first aid CPR AED
Additional Information
- Focused on providing compassionate and high-quality care to patients.
- Strong commitment to team development and operational excellence.
Timeline
Practice Manager
RSFPP Coastal Cardiology
03.1998 - Current
Florida A&M University