AMANDA LAQUEY

Position requiring role of managing check-ins, scheduling with administrative tasks to ensure efficient operations and great patient satisfaction. Use of EHR/paper to accurately update patient demographics and personal health records while complying with HIPAA and when applicable, state/federal regulations. Responsible for (ROI) requests to facilitate information flow of personal patient health records within other providers/specialists outside of office. Data Entry of patient medical records. Telecommunications with patients and other providers to schedule, reschedule, and cancel appointments with accuracy in a high paced environment. Ensured timely delivery of patient services by coordinating with nursing and medical staff for seamless operations within the office.

Assisted in the process of collecting T&E information and data collection. Perform manual and automated procedures during T&E of IT systems and equipment. Followed data collection processes within team testing environment. Observed, identified, and recorded of abnormalities during test execution to T&E analyst. Responsible for supporting and conducting (UHC), (SATCOM), (VHF/UHC), and (SRW) communication testing within various radio systems. Team assistants in assessments and troubleshooting on specific systems and radio waveforms with accurate data entry. Followed specific layout and diagrams to construct, implement, and operate devices and subunits of equipment. Collaborated with cross-functional teams to streamline workflows and enhance productivity.

Delivered exceptional customer service in high-volume dining environment. Trained and mentored new servers on menu knowledge and service standards. Collaborated with kitchen staff to ensure timely food preparation and delivery. Managed multiple tables efficiently, enhancing overall guest satisfaction. Telecommunications for orders and customer service. Adhere to grooming and appearance as well as food handler standards. Contribute to team effort by accomplishing related results as needed to provide excellent customer service.