Amanda LaRock

Study ICD-10-CM/PCS, CPT, & HCPCS level II to become certified in CPC, CBCS, and COC. I have worked with Sim chart, Codify and TruCode and am willing to learn any other coding software. In depth knowledge of medical terminology and human anatomy.

• Traveled to clients' homes to complete healthcare services and promote continuity of care.
• Offered patients and families emotional support and instruction in preparing healthy meals, independent living and adaptation to disability or illness.
• Provided mobility assistance such as walking and regular exercising.
• Assisted patients with dressing, grooming and feeding needs, helping to overcome and adapt to mobility restrictions.
• Provided transportation and appointments management.
• Administered medication as directed by physician.

• Trained staff members on use of POS system.
• Trained team members on cash register operation and cash handling.
• Operated POS cash register and equipment to collect payments.
• Supervised cashiers to boost customer service levels, check accurate balance for transactions, and promote smooth operations.
• Interpreted and enforced operating instructions, procedures and safety rules.
• Performed store opening, closing and shift-change actions and kept accurate shift-change logs.

• Managed over 90 accounts and product installations to increase sales volume.
• Reduced expenses by effectively negotiating contractor prices, terms and service agreements.
• Expanded territory by executing effective warm calls and negotiating contracts.
• Managed accounts receiving and payroll of workers.
• Schedule estimates and handle company negotiations to ensure client satisfactory.
• Managed crews with job strategy for the upcoming week.

• Supervised employees and oversaw quality compliance with company standards for food and services.
• Worked closely with team members to schedule breaks and shifts to meet state regulations.
• Consistently exhibited calm demeanor during periods of high volume or unusual events to keep store operating smoothly and set positive example for shift team.
• Advised new employees on company procedures and policies to facilitate daily tasks and responsibilities.
• Managed schedules, accepted time off requests and found coverage for short shifts.
• Tracked receipts, employee hours and inventory movements.
• Adhered to company standards and compliance requirements for operations and cleanliness of areas.