Amanda Lassiter
Seattle,WA
Summary
Full stack web developer with strong analytical and communication skills. Committed to identifying, creating, and implementing innovative solutions to complex web application challenges. USCG Veteran Information Systems Technician with background in executing and evaluating computer-based systems, processes, components, and programs. Interested in front-end development and UI/UX design.
Overview
9
9
years of professional experience
Work History
Care Manager I
Aegis Living
Seattle, United States
09.2021 - 03.2022
- Consulted with supervisors to assess cases and plan strategies for enhancing care.
- Assisted residents with daily living needs to maintain improved mental health and general wellness.
- Follow individualized care plans for up to 15+ residents per shift by working closely with nursing staff.
- Retained confidentiality of all patients by closely following HIPAA guidelines.
- Received Rising Star award for excellent resident care and care team support in February 2022.
USCG Base Seattle COVID-19 Vaccination Team
United States Coast Guard
Seattle, WA
10.2020 - 09.2021
- Conducted daily COVID-19 health screenings in accordance with Centers for Disease Control and Prevention (CDC) guidance.
- Served as lead contact tracer for District 13, working with medical staff to coordinate COVID-19 testing and contact tracing for over 14 units.
- Documented and tracked immunization records using Medical Readiness Reporting System (MRRS).
- Utilized the Palantir Gotham Platform to manage immunization data and analytics for 2000+ USCG employees.
USCG Permanent Change of Station (PCS) Assist Team
United States Coast Guard
Seattle, WA
05.2020 - 09.2020
- Conducted daily check-ins with members to ensure travel arrangements were executed as planned.
- Responded to all member inquiries efficiently and professionally, providing thorough assistance.
- Determined member needs by asking relevant questions and listening actively to responses.
- Supported transitions to and from USCG units spanning Washington, Oregon, Idaho, and Montana.
Contract Services Specialist
Financial Pacific Leasing, Inc. (Umpqua Bank)
Federal Way, WA
10.2018 - 05.2020
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
- Investigated and resolved customer and client inquiries and complaints quickly.
- Serviced leases and equipment finance agreements ranging from $50,000 to $150,000 from commencement to termination.
- Effectively acted as a liaison between internal departments and outside agencies, including vendors and brokers.
- Maintained confidentiality of company information following Bank Secrecy Act, regulations, and company policy.
- Inputted and adjusted customer data in financial databases to ensure compliance.
Information Systems Technician
United States Coast Guard
Marin, California
05.2012 - 06.2018
- Provided technical support to 200+ users, including military members and civilian contractors.
- Monitored NIPRNet and SIPRNet network connections, firewalls, and filters to maintain maximum uptime and functionality.
- Used ticketing systems to manage and process support actions and requests.
- Cross-trained as an operator to test and deploy satellite communications equipment.
- Installed, modified, and repaired software and hardware to resolve technical issues.
- Trained users on how to properly operate equipment and software programs.
Education
High School Diploma -
King William High School
King William, VANo Degree - Undergraduate Courses For Transfer
College of Marin
Kentfield, CANo Degree - Undergraduate Courses For Transfer
American Military University
RemoteNo Degree - Undergraduate Courses For Transfer
South Seattle College
Seattle, WAFull Stack Developer Bootcamp - Web Development
LEARN Academy
San Diego, CA07.2022
Skills
Front End
- HTML
- CSS
- JavaScript
- React
Back End
- Ruby
- Ruby on Rails
- PostgreSQL/pgAdmin
- APIs/Postman
Version Control
- Git
- GitHub
Development Technique
- Pair programming
- Collaboration Experience
Soft Skills
- Communication
- Adaptability
- Empathy
- Analytical and Methodical
Timeline
Care Manager I
Aegis Living
09.2021 - 03.2022
USCG Base Seattle COVID-19 Vaccination Team
United States Coast Guard
10.2020 - 09.2021
USCG Permanent Change of Station (PCS) Assist Team
United States Coast Guard
05.2020 - 09.2020
Contract Services Specialist
Financial Pacific Leasing, Inc. (Umpqua Bank)
10.2018 - 05.2020
Information Systems Technician
United States Coast Guard
05.2012 - 06.2018
High School Diploma -
King William High School
No Degree - Undergraduate Courses For Transfer
College of Marin
No Degree - Undergraduate Courses For Transfer
American Military University
No Degree - Undergraduate Courses For Transfer
South Seattle College
Full Stack Developer Bootcamp - Web Development
LEARN Academy