Amanda Laureano
Cape Coral,FL
Summary
I take pride in my experience with managing tables and providing top-tier service to guests in fast-paced environments. While adding my bubble personality and excellent communication skills to collaborate with team members and most importantly to create welcoming atmosphere for my quest. I take pride in maintaining high standards of cleanliness and efficiency, ensuring positive dining experience for all my quest.
Professional worker with extensive experience in delivering high-quality service in busy dining settings. Known for strong focus on teamwork and achieving customer satisfaction. and reliable Ensuring smooth operations through excellent communication and problem-solving.
Overview
12
12
years of professional experience
Work History
Server/Bartender
Rumrunners
Cape Coral, FL
- Communicate with kitchen staff to ensure timely delivery of food orders to customers.
- Provided recommendations on menu items based on customer preferences and dietary restrictions.
- Resolved customer complaints or concerns promptly and professionally to ensure a positive dining experience.
- Trained new staff members on restaurant procedures, menu items, and customer service standards.
Manager
Rawfully Delicious
Fort Myers, FL
02.2023 - Current
- Inventory, processing orders, planning farmers market events, advertising specials, taking care of guest needs and orders while attending the register effectively.
Server
Olexa's Cafe, Cakes, and Catering
Mountain Brook, AL
01.2024 - 05.2025
- Provided friendly customer service by promptly greeting and seating guests, taking orders, and keeping a positive dining experience for guest.
- Effectively communicated daily specials, menu items, and beverage options to customers, resulting in increased sales
Bartender
Buckingham Blues Bar
North Fort Myers, FL
03.2023 - 11.2024
- Maintained cleanliness and organization of the bar area, ensuring compliance with health and safety regulations
- Efficiently handled cash transactions and accurately processed payments using POS system
Server/Bartender
Rum Bucket
Fort Myers, FL
12.2022 - 10.2023
Bartender and Cocktail Server
The Beacon Rooftop at the Luminary Hotel & Co
Fort Myers, FL
12.2020 - 08.2022
- Retaining my knowledge of cocktail recipes, ingredients, and presentation, along with seasonal specialty cocktails.
- Managed a high volume of drink orders during high volume hours while maintaining accuracy and guest ticket times.
- Handled cash transactions by processing payments using POS system or manual methods
- Keeping a friendly and cleaning environment for myself, team members, and guest.
Server
Rumrunners
Cape Coral, FL
02.2018 - 01.2020
- Server:
- Greeting guest at door
- Bussing tables
- Food runner
- Reverse food and cocktail specials
- Giving guest a great experience
- Bartender:
- Service bar
- Reverse food and cocktail specials
- Stock bar
- Greeting bar guest a great experience worked with Aloha system
Server and Bartender
LYNQ
Fort Myers, FL
01.2018 - 12.2018
- Server:
- Greeting guest at door
- Bussing tables
- Food runner
- Reverse food and cocktail specials
- Giving guest a great experience
- Bartender:
- Service bar
- Reverse food and cocktail specials
- Stock bar
- Giving bar guest a great experience
Flight Attendent
American Airlines (psa)
Charlotte, NC
06.2016 - 02.2018
- CPR Certified
- Ensuring safety and comfort for my passengers
- Communicating with captain and first officer
- Greeting passengers and giving high quality service
- Knowledge of all my Emergency equipment and emergency exits
Server/Bartender & Banquer server
The Edinson Country Club
Fort Myers, FL
01.2014 - 06.2016
- Event Coordinator and Waitress for various banquets and receptions
- Offering excellent customer service values
- Responsible for handling cash deposits, operating of club computer system
Education
High school -
Cypress Lake High School
Fort Myers, FL01-2006
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Florida Technical College
Orlando, Florida01-2025
Skills
- Bartendingexperience: 17 years( beer,wine,cocktails,specialty cocktails)
- Serving experience: 19 years
- Computer literacy
- Communication skills
- Cash Handling
- Serving Experience
- Food safety
- Strong work ethic
- Exceptional customer service
- Cleanliness and Organization standards
- High volume dining
- Tableside etiquette
Timeline
Server
Olexa's Cafe, Cakes, and Catering
01.2024 - 05.2025
Bartender
Buckingham Blues Bar
03.2023 - 11.2024
Manager
Rawfully Delicious
02.2023 - Current
Server/Bartender
Rum Bucket
12.2022 - 10.2023
Bartender and Cocktail Server
The Beacon Rooftop at the Luminary Hotel & Co
12.2020 - 08.2022
Server
Rumrunners
02.2018 - 01.2020
Server and Bartender
LYNQ
01.2018 - 12.2018
Flight Attendent
American Airlines (psa)
06.2016 - 02.2018
Server/Bartender & Banquer server
The Edinson Country Club
01.2014 - 06.2016
Server/Bartender
Rumrunners
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Florida Technical College
High school -
Cypress Lake High School