Summary
Work History
Education
Skills
Affiliations
Languages
Websites
Timeline
Generic
Amanda Leal

Amanda Leal

Plano

Summary

Dedicated customer service professional with strong communication skills. Proven ability to manage social media content and resolve conflicts effectively while maintaining positive customer relations.

Work History

Front Desk

Dogtopia
Richardson
09.2025 - Current
  • Checked in and out dogs.
  • Filled out the dog's and dog parents' paperwork.
  • Answered calls, emails, and texts.
  • Created posts for the social media platforms.
  • Responsible for collecting payments from the dog parents.
  • I fed the dogs.
  • Gave tours of the premises for the dog parents interested in daycare for their dogs.

Education

High School Diploma -

Prepa UDEM
Monterrey, MX
05-2025

Skills

  • Customer service
  • Social media management
  • Time management
  • Documentation accuracy
  • Communication skills
  • Team collaboration
  • Data entry
  • Critical thinking
  • Basic math
  • Microsoft Word
  • Friendly, positive attitude
  • Calm under pressure
  • Verbal communication
  • Customer relations
  • Microsoft Office
  • Active listening
  • Conflict resolution
  • Problem resolution

Affiliations

Volunteer, Feed my starving children – Plano, TX (2025 - Present)

Languages

English
Native/ Bilingual
Spanish
Native/ Bilingual
French
Limited

Timeline

Front Desk

Dogtopia
09.2025 - Current

High School Diploma -

Prepa UDEM
Amanda Leal