Amanda Leeds
Russellville,United States
Summary
Medical Assistant with 8 years of extensive expertise in patient education, medical procedures, and healthcare support. Proficient in EMR, EKG, and CPR, with a strong background in working under pressure and organizing tasks efficiently. Demonstrates advanced skills in medical terminology and patient care, ensuring high standards of service and patient satisfaction.
Overview
13
13
years of professional experience
Work History
Medical Assistant
Lifepoint/ Saint Mary's Medical Center
Russellville, United States
11.2021 - 01.2026
- Triage patients
- Managed patient scheduling and ensured timely appointments for efficient workflow
- Prepared examination rooms by sterilizing equipment and ensuring availability of necessary supplies
- Educated patients on medication instructions, post-treatment care, and preventive measures to promote overall wellness
- Coordinated referrals to specialists or diagnostic facilities based on physician recommendations
- Served as a liaison between patients and insurance companies regarding billing inquiries or claims disputes
- Facilitated seamless communication between patients and healthcare providers, enhancing patient satisfaction and carecoordination.
- Scheduled appointments and coordinated follow-up visits for patients.
- Assisted healthcare providers with patient examinations and medical procedures.
- Maintained accurate patient records using electronic health record systems.
- Educated patients on treatment plans and medication instructions.
- Performed routine laboratory tests and prepared specimens for analysis.
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Administered injections, medications and treatments as directed by the physician.
- Measured vital signs and took medical histories to prepare patients for examination.
- Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
Procedure Tech
Mercy Hospital
Fort Smith, United States
04.2016 - 11.2021
- Work directly under physician during procedures
- Educate patients under physician's orders
- Snare, cauteries, and take biopsy in the GI tract
- Handle endoscopes before and after procedure
- Prepare patients before their procedures
- Assist in ordering medical supplies
- Maintained and repaired medical equipment for optimal performance.
- Trained new technicians on safety procedures and equipment handling.
Sales and Customer Service Specialist
Danielle's Bridal and Special Occasion Formal Wear
Clarksville, United States
12.2013 - 12.2016
- Consult with customers and assist in managing the store
- Assist in ordering merchandise for the store
- Increased sales revenue by 50% through effective promotional strategies and customer engagement.
Mental Health Paraprofessional
Perspectives Behavioral Health Management, LLC
Clarksville, United States
03.2013 - 11.2014
- Provide professional services for adults with behavioral issues
- Oversee and organize comprehensive activities for patients
- Implemented individualized treatment plans, leading to an improvement in patient behavioral outcomes.
Intern
Arkansas Children's Hospital
Little Rock, United States
08.2012 - 12.2012
- Lead consent meetings with patient's parents and developed educational sessions for children
- Facilitated telemedicine and asthma sessions, enhancing patient access to crucial healthcare services.
Education
Medical Assisting Diploma Program -
Vista College
Fort Smith, ARBachelors - Health Sciences
University of Central Arkansas
Conway, ARSkills
- CPR BLS/AED
- Phlebotomy
- Medical Terminology
- EKG
- Vitals signs
- Patient Education
- EMR
- Prior Authorizations
- Problem solving
- Prioritizing
- Organizing
- Working under pressure
- Energetic
- Skill building
- Medical terminology
- Clinical procedure assistance
- Patient scheduling
- Inventory control
- Pulmonary function tests (pfts)
Timeline
Medical Assistant
Lifepoint/ Saint Mary's Medical Center
11.2021 - 01.2026
Procedure Tech
Mercy Hospital
04.2016 - 11.2021
Sales and Customer Service Specialist
Danielle's Bridal and Special Occasion Formal Wear
12.2013 - 12.2016
Mental Health Paraprofessional
Perspectives Behavioral Health Management, LLC
03.2013 - 11.2014
Intern
Arkansas Children's Hospital
08.2012 - 12.2012
Medical Assisting Diploma Program -
Vista College
Bachelors - Health Sciences
University of Central Arkansas