Amanda Liddell

Being a combined cashier and hostess, the first point of contact, greeting guests, and seating customers while simultaneously handling payments and maintaining a clean, welcoming front-of-house atmosphere. Ensuring efficient table turnover, process accurate transactions via POS systems, and provide excellent customer service in fast-paced environments.

• Maintaining cleanliness and hygiene by sweeping, mopping, dusting, vacuuming, and sanitizing surfaces and restrooms, along with emptying trash, restocking supplies like soap and paper towels, and reporting maintenance issues, all while adhering to safety protocols to ensure a safe and tidy environment in various businesses.

• Acting as a combined front desk agent and accountant, overseeing overnight hotel operations, balancing daily financial transactions, and ensuring guest satisfaction. Including checking guests in/out, reconciling accounts, preparing daily reports for management, and handling security or emergency protocols during over night hours.

• Client relationship management as serving as a trusted point of contact for clients, offering personalized banking guidance. Account services such as assisting customers with opening, managing, and closing various types of bank accounts. Cash handling preparation and book keeping standards.

• verified daily revenue, identify counterfeits, and prepare detailed reports for management while adhering to strict regulatory, security, and auditing policies.

• optimized customer satisfaction and leading front-line staff, managing cash control drops, resolving service issues, and end of day reports.