Amanda Lindsey
Ludlow,MA
Summary
Currently earning a Bachelor of Science in Health Science at Springfield College, with a passion for becoming a pharmacist and a strong interest in advancing research in biotechnology and AI, particularly in cancer development. The goal is to contribute to innovative healthcare solutions and be part of groundbreaking research shaping the future of cancer treatment. Open to connecting with professionals in healthcare, research, and AI to collaborate and grow in this dynamic field.
Overview
5
5
years of professional experience
1
1
Certification
Work History
RADIOLOGY TECHNICIAN ASSISTANT
BAYSTATE MEDICAL CENTER
01.2024 - Current
- Assisted radiology technicians in preparing patients for imaging procedures and maintaining equipment
- Ensured cleanliness and organization of imaging rooms and supplies to promote safe working environment
CLIENT SERVICE TECHNICIAN
BAYSTATE REFERENCE LABS
01.2022 - 03.2024
- Accurately reports routine and stat patient results to physician offices by phone and by fax
- Learns to report anatomic pathology results using CoPath system
- Investigates and resolves basic specimen investigation and misdirected report issues
- Documents BRL errors, contacts patients for recollection
- Maintains accurate, thorough and complete documentation
- Learns basic specimen integrity, specimen handling and specimen labeling requirements
- Obtains missing/invalid diagnoses from physician offices
- Increased efficiency and team productivity by promoting operational best practices.
- Responded proactively and positively to rapid change.
- Investigated and resolved customer inquiries and complaints quickly.
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
NURSING ASSISTANT
LIFE CARE CENTER OF WILBRAHAM
03.2022 - 06.2022
- Lift, turn, move, position, and transport patients under the direct supervision of a licensed nurse
- Assist patients with baths, showers, personal grooming, feeding, and toileting under the direct supervisor of a licensed nurse
- Respond to call lights promptly
- Exhibit excellent customer service and a positive attitude towards patients
- Assist in the evacuation of patients
- Demonstrate dependable, regular attendance
- Communicate and function productively on an interdisciplinary team
- Sit, stand, bend, lift, push, pull, stoop, walk, reach, and move intermittently during working hours
- Increased patient engagement by providing emotional support, companionship, and encouragement during challenging times.
- Provided care to patients throughout lifespan with consideration of aging processes, human development stages and culture.
- Monitored, tracked, and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
- Documented care actions by completing records and logs in medical software system.
SECRETARY/RECEPTIONIST
LIFE CARE CENTER OF WILBRAHAM
11.2019 - 04.2022
- Retrieved resident medical record forms for physicians and staff
- Created and organized new resident charts and verified all assisting paperwork
- Developed and maintained a running census list of resident profiles in the facility
- Keeping front lobby and area tidy based on Department of Public Health regulations
- Learned and applied screening techniques for staff and visitors based on Department of Public Health and Center of Disease Control and Prevention requirements
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Scheduled appointments and conducted follow-up calls to clients.
- Answered multi-line phone system and enthusiastically greeted callers.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
Education
Bachelor of Science - Health Sciences
Springfield College
Springfield, MA12-2024
Bachelor of Science - Biology/Pre-Medical Professions
University of Hartford
West Hartford, CTHigh School Diploma -
Ludlow Senior High School
Ludlow, MA06-2020
Skills
- Maintaining confidentiality
- Patient Positioning
- Anatomy knowledge
- Adapting to New Technologies
- Lab safety compliance
- Quality Improvement
- Staff Management
- Healthcare documentation
- Resident care
- Teamwork and Collaboration
- Customer Service
- Problem-Solving
- Time Management
Certification
- American Heart Association Basic Life Support (BLS) – American Heart Association.
Timeline
RADIOLOGY TECHNICIAN ASSISTANT
BAYSTATE MEDICAL CENTER
01.2024 - Current
NURSING ASSISTANT
LIFE CARE CENTER OF WILBRAHAM
03.2022 - 06.2022
CLIENT SERVICE TECHNICIAN
BAYSTATE REFERENCE LABS
01.2022 - 03.2024
SECRETARY/RECEPTIONIST
LIFE CARE CENTER OF WILBRAHAM
11.2019 - 04.2022
Bachelor of Science - Health Sciences
Springfield College
Bachelor of Science - Biology/Pre-Medical Professions
University of Hartford
High School Diploma -
Ludlow Senior High School
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