Amanda Lira
Humble,TX
Summary
Detail-oriented Patient Access Representative with extensive medical services background and strong work ethic. Excellent communications skills and empathetic nature enabled achievement of positive outcomes.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Student Professional Nurse
Memorial Hermann Texas Medical Center
Houston, TX
02.2022 - Current
- Teamed on trauma and emergency interventions involving serious head injuries, gunshot wounds and thoracic trauma.
- Performed various nursing interventions such as wound dressing, vital sign monitoring and specimen collection.
- Monitored patients' conditions and reported changes in physical presentation, appearance and behavior
- Attended to patient and family's immediate needs and concerns by acknowledging and providing required attention.
Patient Access Coordinator
Houston Methodist Willowbrook
Houston, TX
05.2016 - Current
- Received direction and assignments from physicians and nurses, providing efficient technical support to optimize patient care.
- Verified patient details and insurance coverage and collected co-pays.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Reported repeated issues to supervisors and other departments, collaborating to identify issue roots and rectify problems.
- Coordinates PTO requests and department schedules for five 24 hour departments.
Lead Scheduling Coordinator
St. Joseph Medical Center
Houston, TX
05.2015 - 05.2016
- Developed strong working relationships with management and executive team through effective scheduling and communication skills.
- Developed and implemented scheduling policies.
- Addressed internal supply problems head-on and developed creative solutions to prevent delays and match physician preference.
Patient Admitting Representative II
St. Joseph Medical Center
Houston, TX
10.2012 - 05.2015
- Secured patient information and confidential medical records in compliance with HIPAA privacy rule standards to protect patient's privacy.
Surgery Scheduling Coordinator
St. Joseph Medical Center
Houston, TX
11.2009 - 10.2012
- Expertly managed all surgery services, including planning, scheduling and coordination, determination of procedures and procurement of supplies and equipment.
- Developed "One Form" process for scheduling surgery, Super User for surgical management system.
Executive Administrative Assistant
St. Joseph Medical Center
Houston, TX
09.2008 - 11.2009
- Performed routine clerical tasks by scanning, filing and copying documents for Surgical Service Departments
- Scheduled appointments and handled calendars for senior leadership.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
Unit Assistant
St. Joseph Medical Center
Houston, TX
09.2007 - 09.2008
- Pleasantly interacted with patients, families, physicians and other personnel to create professional environment.
Education
Associate of Applied Science - Nursing
Lone Star Community College
North Harris05.2023
Skills
- Database Search and Data Entry Skills
- Administrative and Office Support
- Resolving Problems
- Quality Standards and Protocols
Certification
- Basic Life Support (CPR and AED), American Heart Association - 5/2021-5/2023
Timeline
Student Professional Nurse
Memorial Hermann Texas Medical Center
02.2022 - Current
Patient Access Coordinator
Houston Methodist Willowbrook
05.2016 - Current
Lead Scheduling Coordinator
St. Joseph Medical Center
05.2015 - 05.2016
Patient Admitting Representative II
St. Joseph Medical Center
10.2012 - 05.2015
Surgery Scheduling Coordinator
St. Joseph Medical Center
11.2009 - 10.2012
Executive Administrative Assistant
St. Joseph Medical Center
09.2008 - 11.2009
Unit Assistant
St. Joseph Medical Center
09.2007 - 09.2008
Associate of Applied Science - Nursing
Lone Star Community College
Similar Profiles
Vicki TorneroVicki Tornero
Operating Room Registered Nurse (RN) at Memorial Hermann–Texas Medical Center – Level I Adult & Pediatric Trauma CenterOperating Room Registered Nurse (RN) at Memorial Hermann–Texas Medical Center – Level I Adult & Pediatric Trauma Center
Pauline OssakowPauline Ossakow
Advanced Heart Failure Nurse Practitioner at Memorial Hermann - Texas Medical CenterAdvanced Heart Failure Nurse Practitioner at Memorial Hermann - Texas Medical Center
Candy Sereni, BS, RVTCandy Sereni, BS, RVT
Senior Registered Vascular Ultrasound Technologist at Memorial Hermann Texas Medical CenterSenior Registered Vascular Ultrasound Technologist at Memorial Hermann Texas Medical Center
Madeline LarkMadeline Lark
Registered Nurse, Cardiovascular Critical Care at Memorial Hermann Texas Medical CenterRegistered Nurse, Cardiovascular Critical Care at Memorial Hermann Texas Medical Center
Brian, Esteban PriceBrian, Esteban Price
Military Police at Texas Military DepartmentMilitary Police at Texas Military Department