Summary
Overview
Work History
Education
Skills
Timeline
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Amanda L. Novacek

Amanda L. Novacek

Surprise,AZ

Summary

Self-motivated and detail-oriented professional with extensive experience in business operations, product development, and sales development. Proven track record in inventory control and customer service, demonstrating reliability and teamwork. Strong multitasking abilities and commitment to continuous learning and professional growth.

Overview

9
9
years of professional experience

Work History

Hairstylist

Great Clips
Goodyear, AZ
01.2024 - 05.2025
  • Perform a wide range of hair services, including precision haircuts, styling, shampooing, blowouts, and conditioning treatments for clients of all ages.
  • Deliver personalized consultations to understand client preferences, and recommend suitable styles, cuts, and products.
  • Foster long-term client relationships by maintaining detailed records of client preferences, and encouraging repeat business.
  • Demonstrate excellent time management by maintaining a steady pace while ensuring high-quality services in a high-volume, walk-in-based salon environment.
  • Stay updated on current hair trends, cutting techniques, and product innovations through regular training sessions provided by Great Clips and partner brands.
  • Promote and sell salon-exclusive retail products to enhance the client experience and meet individual hair care needs.
  • Adhere strictly to all state licensing requirements and sanitation guidelines, including tool sterilization and station cleanliness.
  • Collaborate with a dynamic team of stylists to support a positive, motivating work culture.
  • Recognized for having the highest product sales during my time working with Great Clips.
  • Experienced with salon POS systems for managing transactions, booking appointments, and tracking client histories.

Sales/Office Manager

STAr- Edge Technologies
Phoneix, AZ
01.2023 - 12.2023
  • Manage and grow key customer accounts in the semiconductor sector, providing tailored solutions that align with clients’ technical and commercial needs.
  • Act as the primary point of contact between engineering teams and clients, translating complex technical specifications into business value.
  • Drive revenue growth through strategic account planning, cross-selling, and identifying new business opportunities within existing client bases.
  • Develop and maintain long-term relationships with OEMs, distributors, and design engineers to ensure customer satisfaction and repeat business.
  • Collaborate closely with internal product management and R&D teams to align client feedback with product development and roadmaps.
  • Lead contract negotiations, pricing strategies, and delivery schedules to ensure profitable, and timely execution of sales agreements.
  • Utilize CRM tools (ex: Salesforce) to manage sales pipelines, track customer interactions, and generate accurate forecasts and reports.
  • Consistently exceed quarterly and annual sales targets, contributing to overall business growth in highly competitive markets.
  • Provide post-sales support and coordinate with technical teams to resolve customer issues quickly and effectively.

Lab Technician

Connected/Alien Labs
Phoenix, AZ
02.2021 - 10.2022
  • Managed product scheduling daily, weekly, and monthly to maximize yield and increase revenue.
  • Ensured product maintenance through regular assessments to uphold benchmarks and market availability.
  • Collaborated effectively within a team environment to support company goals and product standards.
  • Organized lab environment to guarantee adherence to product benchmarks and market readiness.
  • Worked diverse shifts, including weekends and holidays, to meet company objectives.
  • Adhered to stringent hygiene and safety protocols to maintain sterile work conditions.
  • Complied with local and state regulations by following SOPs and ensuring METRC traceability across production stages.

Lab Technician

Curaleaf
Phoenix, AZ
01.2018 - 02.2021
  • Managed product scheduling daily, weekly, and monthly to maximize yield and increase revenue.
  • Ensured product maintenance through regular assessments to uphold benchmarks and market availability.
  • Collaborated effectively within a team environment to support company goals and product standards.
  • Organized lab environment to guarantee adherence to product benchmarks and market readiness.
  • Worked diverse shifts, including weekends and holidays, to meet company objectives.
  • Adhered to stringent hygiene and safety protocols to maintain sterile work conditions.
  • Complied with local and state regulations by following SOPs and ensuring METRC traceability across production stages.

Patient Assistant

Arizona Natural Selections
Peoria, AZ
02.2016 - 01.2018
  • Provided educational assistance / consultation regarding medical products, applications, effects and methods of delivery that best fit the customer's medical needs. Thus resulting with increased revenue.
  • Provided friendly and positive customer care which resulted with repeated customer visits.
  • Collected and processed required patient information, documents and performed detailed verification while maintaining AZDHS compliance and client confidentiality.
  • Practiced ongoing education to increase knowledge of medical products and continued to improve skills to explain recommended treatment procedures and product value.
  • Demonstrated computer literacy (MS Office, POS software, etc.) Daily Inventory Control, High Volume Cash accounting and On-Line Orders.
  • Provided training and continued mentoring to newly hired staff members.

Education

Cosmetology License -

Olympus Beauty Academy
Paradise Valley, AZ
09.2022

Skills

  • Customer service and support
  • Communication skills
  • POS systems management
  • Social media marketing
  • Networking strategies
  • Retail sales techniques
  • Excel proficiency
  • Customer relationship management

Timeline

Hairstylist

Great Clips
01.2024 - 05.2025

Sales/Office Manager

STAr- Edge Technologies
01.2023 - 12.2023

Lab Technician

Connected/Alien Labs
02.2021 - 10.2022

Lab Technician

Curaleaf
01.2018 - 02.2021

Patient Assistant

Arizona Natural Selections
02.2016 - 01.2018

Cosmetology License -

Olympus Beauty Academy

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