Amanda Logan
Bakersfield,CA
Summary
Professional with robust background in customer support, adept at resolving complex issues and enhancing client satisfaction. Proficient in effective communication, problem-solving, and adapting to dynamic environments. Strong team collaborator focused on delivering consistent, high-quality results. Reliable and flexible, ensuring optimal performance in fast-paced settings.
Overview
9
9
years of professional experience
Work History
Distribution Center
Ross
09.2021 - 03.2023
- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Worked flexible hours across night, weekend, and holiday shifts.
- Used critical thinking to break down problems, evaluate solutions, and make decisions.
- Used electric pallet jack, sorted orders , cleaned facility, order picker.
Customer Service Representative
Circle K
05.2017 - 09.2019
- Utilized RF scanners to accurately check and confirm customer orders, ensuring efficient order fulfillment.
- Provided exceptional customer service by addressing inquiries and resolving issues promptly.
- Maintained knowledge of store products and promotions to assist customers effectively.
Customer Representative
Thuasne USA
01.2014 - 12.2017
- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Worked flexible hours across night, weekend, and holiday shifts.
- Used critical thinking to break down problems, evaluate solutions, and make decisions.
- Used electric pallet jack, sorted orders , cleaned facility, order picker.
Education
High School or GED - undefined
West High School
Bakersfield, CA05-2012
Vocational - Medical Billing and Coding
UEI College
Bakersfield, CA10-2013
Skills
- Quality assurance
- [Product or service] support
- Payment processing
- Customer service excellence
- Shipping and receiving
- Language fluency
Timeline
Distribution Center
Ross
09.2021 - 03.2023
Customer Service Representative
Circle K
05.2017 - 09.2019
Customer Representative
Thuasne USA
01.2014 - 12.2017
High School or GED - undefined
West High School
Vocational - Medical Billing and Coding
UEI College