Summary
Overview
Work History
Education
Skills
Certification
Timeline
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AMANDA LOVING

Des Moines,United States

Summary

Experienced Bartender/Server with 4 years in the industry, proficient in spirits, food and skilled at building customer rapport. Creates a warm, inviting atmosphere and focuses on providing outstanding service to foster customer loyalty.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Bartender/Server

Good News, Darling
02.2021 - Current
  • Served food and beverages promptly with focused attention to customer needs.
  • Cultivated warm relationships with regular customers.
  • Helped aid in the creation of craft cocktails.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Used slow periods to restock supplies, ice, trays, and delivery bags.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.

Bartender

Clyde's Fine Diner
05.2023 - 05.2024
  • Served high customer volumes during special events, nights, and weekends
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory
  • Kept bar presentable and well-stocked to meet customer needs
  • Followed alcohol awareness procedures for preventing excessive guest intoxication
  • Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors
  • Upsold menu items to customers, driving up per sale revenues and maximizing profits.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.

Server/Hostess

Hello, Marjorie
09.2021 - 05.2023
  • Served beverages promptly with focused attention to customer needs
  • Worked with POS system to place orders, manage bills, and handle complimentary items
  • Resolved customer complaints promptly and professionally to maintain positive reputation
  • Learned and followed local alcohol laws to keep restaurant compliant with regulations while serving spirits.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

Education

Bachelor of Arts - Communication

Texas A&M University
College Station, TX
08.2021

Skills

  • Verbal communication
  • Problem solving
  • Organization
  • Dependability
  • Customer Service
  • Classic cocktails
  • Wine and beer
  • TiPS certified
  • Tock
  • Touchbistro
  • Square
  • Team player attitude
  • Strong multitasking

Certification

-TiPS certified

Timeline

Bartender

Clyde's Fine Diner
05.2023 - 05.2024

Server/Hostess

Hello, Marjorie
09.2021 - 05.2023

Bartender/Server

Good News, Darling
02.2021 - Current

Bachelor of Arts - Communication

Texas A&M University

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AMANDA LOVING