Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Mackenzie Dixon

Chandler,AZ

Summary

Friendly and outgoing with exceptional hospitality skills seeking opportunity to join the airlines as flight crew member. Highly motivated employee with desire to take on new challenges. Strong work ethic, adaptability and outstanding history of mastering new skills. Thrives in team centered environment and skilled in working under pressure. Eager to apply known skills, ambition and future gained knowledge to the airlines.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Bartender/Server

Phillys Sports Bar & Grill
Chandler, AZ
12.2023 - Current
  • Greeted customers and provided excellent customer service.
  • Prepared alcoholic and non-alcoholic beverages according to recipe standards.
  • Ensured proper sanitation of bar area, glassware, utensils, and equipment.
  • Provided excellent customer service to ensure satisfaction.
  • Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
  • Kept track of all orders made by customers and communicated them promptly to kitchen staff.

Lead Bartender

Sir Vezas
Phoenix, AZ
11.2022 - 10.2024
  • Managed closing procedures such as counting money, balancing tills and reconciling receipts at end of shift.
  • Monitored guest consumption of alcohol to ensure that no one became overly intoxicated.
  • Developed drink menus using seasonal ingredients, new products or specialties of the house.
  • Supervised other staff members in order to ensure tasks were completed correctly and efficiently.
  • Coordinated with kitchen staff to ensure timely delivery of food orders when requested by guests.
  • Created an atmosphere conducive to socializing among patrons through conversation and enthusiasm.

Medical Assistant

The Enclave at Chandler Senior Living
Chandler, AZ
10.2020 - 10.2022
  • Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
  • Prepared laboratory specimens for analysis and organized lab results for review by the physician.
  • Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
  • Administered injections, medications and treatments as directed by the physician.
  • Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
  • Organized patient charts before each day's clinic sessions began.

Resident Aide/Preceptor

Paramount Senior Living
Mcmurray, PA
02.2018 - 08.2020
  • Assisted residents with activities of daily living, such as bathing and dressing.
  • Provided support to residents in the form of companionship, conversation, and emotional support.
  • Monitored resident health status, including vital signs and changes in physical or mental condition.
  • Recorded observations in care plans to track progress and document any changes in the resident's condition.
  • Ensured that all safety protocols were followed at all times while on duty.
  • Transported residents to appointments or other destinations as required utilizing wheelchair accessible vehicles.

Server

Eat N Park
Canonsburg, PA
01.2016 - 02.2019
  • Provided excellent customer service to ensure satisfaction.
  • Handled money transactions accurately while following company procedures for handling cash payments.
  • Served food and beverages to patrons and immediately remedied issues with orders.
  • Satisfied customers by topping off drinks and offering condiments, napkins and other items.
  • Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
  • Presented menus to patrons to answer questions about offered items and make suitable recommendations.

Education

Certification -

Flight Attendant Academy
Charlotte, NC
09-2023

Certification -

Academy of Emergency Services
Mesa, AZ
09-2021

Associates Degree in Nursing -

Community College of Allegheny County
Pittsburgh, PA
05-2019

High School Diploma -

Peters Township High School
Canonsburg, PA
06-2017

Skills

  • Complex Problem-Solving
  • Customer Service
  • Sales expertise
  • Payment processing/Budget Monitoring
  • Maintaining confidentiality
  • Calm and level-headed under duress
  • Food/Beverage Preparation
  • Conflict resolution abilities
  • Adaptability
  • Verbal Communication
  • Training/Leadership
  • Safety of Patients

Certification

  • CPR/First Aid Certification
  • Food/Alcohol Handler Certification

Timeline

Bartender/Server

Phillys Sports Bar & Grill
12.2023 - Current

Lead Bartender

Sir Vezas
11.2022 - 10.2024

Medical Assistant

The Enclave at Chandler Senior Living
10.2020 - 10.2022

Resident Aide/Preceptor

Paramount Senior Living
02.2018 - 08.2020

Server

Eat N Park
01.2016 - 02.2019

Certification -

Flight Attendant Academy

Certification -

Academy of Emergency Services

Associates Degree in Nursing -

Community College of Allegheny County

High School Diploma -

Peters Township High School

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Mackenzie Dixon