Proactive and versatile professional with a dedication to quickly adapting to new challenges. Possesses strong organizational and time management skills. Able to work efficiently in fast-paced environments and handle multiple tasks simultaneously. Strong problem-solving abilities and a proven track record of fostering strong relationships with clients and team members. Focused on supporting team success and achieving positive results.
Overview
8
8
years of professional experience
2011
2011
years of post-secondary education
1
1
Certification
Work History
Bartender/Server
The Brass Tap
Richardson
08.2025 - Current
Crafted a diverse range of cocktails following established recipes.
Provided excellent customer service in a fast-paced environment.
Managed bar inventory and restocked supplies as needed.
Trained new bartenders on drink preparation and customer interaction.
Developed and implemented seasonal drink specials to enhance menu offerings.
Collaborated with kitchen staff to coordinate service during busy periods.
Engaged with customers to create a welcoming atmosphere at the bar.
Developed good working relationships with fellow employees through effective communication.
Resolved customer complaints in a professional manner.
Balanced daily registers and generated sales reports for management.
Collected and organized daily till totals and tips.
Provided exceptional customer service in a fast-paced bar environment.
Hairstylist Booth Renter
Lounge the Lived in Hair Co. LLC
Richardson
04.2022 - 06.2025
Performed various different services on my clients such as color, haircuts, extensions and blowouts.
Adapted quickly to changing trends in fashion and beauty industry by continuing education and gaining new skills and certifications.
Implemented creative marketing strategies to attract new customers to my business through social media, email and text marketing.
Manages personal profit and loss statements, budget and basic functions of a small business.
Built strong relationships with clients to foster loyalty and repeat business.
Managed appointment scheduling to optimize client flow and service delivery.
Managed daily operations and workflows in a busy retail environment.
Maintained inventory levels and organized stockroom for efficient access.
Developed marketing strategies to promote products and increase foot traffic.
Handled financial transactions and maintained accurate cash registers daily.
Delivered excellent customer service to clients and fellow employees.
Ensured compliance with all local laws, regulations, policies, and procedures related to the operation of the business.
Calculated net income and adjusted strategies to increase income and bottom-line profits.
Identified potential risks associated with operations in order to minimize liabilities.
Analyzed market trends and customer feedback to identify opportunities for growth.
Optimized operational processes using technology solutions such as cloud computing or automation systems.
Conducted market research to identify new business opportunities.
Established relationships with customers through use of interpersonal, active listening and inquiry response skills.
Managed unexpected emergencies and route changes with calm and professionalism.
Developed annual budgets aligning with organizational financial goals.
Coordinated audits ensuring compliance with regulations and standards.
Managed cash flow and forecasting for operational stability.
Implemented financial policies to enhance operational efficiency.
Stylist
Voss Salon
Dallas
08.2021 - 04.2022
Provided efficient and courteous service to clients at all times.
Sought continuing education opportunities to stay current with industry trends.
Committed to delivering excellent customer service while working in a fast-paced environment.
Worked with coworkers to complete tasks.
Participated in ongoing training to enhance own job skills and knowledge.
Executive Director
Ascension House
Austin
05.2018 - 02.2020
Created a culture of transparency through open communication with staff members at all levels within the organization.
Provided executive leadership in setting long-term goals and objectives, creating policies, and developing procedures for the organization.
Evaluated existing programs for effectiveness; identified gaps in services; recommended changes or new approaches as needed.
Established key partnerships with local businesses to expand outreach opportunities and build relationships in the community.
Represented the organization at meetings, conferences, and events.
Planned and implemented strategic initiatives to drive organizational growth, enhance team performance, and maximize revenue.
Directed all aspects of human resources including recruitment, hiring, training, onboarding, employee relations, compensation and benefits administration.
Developed and achieved financial goals by managing expenses.
Implemented budgetary control systems to support cost-reduction and budget adherence.
Developed strategic initiatives to enhance community engagement and support services.
Managed staff recruitment, training, and performance evaluation processes effectively.
Collaborated with local agencies to strengthen resource partnerships and outreach efforts.
Implemented budget management strategies to ensure financial sustainability of programs.
Fostered a culture of teamwork and collaboration among diverse staff members and volunteers.
Evaluated existing programs for improvement opportunities while identifying new program ideas based on market analysis.
Recruited, hired, and trained employees on operations and performance expectations.
Provided organizational leadership and collaborated with executive partners to establish long-term goals, strategies and company policies.
Developed long-range plans for business growth, resulting in increase in annual sales.
Developed strategic partnerships to enhance market presence and brand visibility.
Collaborated with cross-functional teams to streamline business processes and initiatives.
Managed CRM systems to track leads, interactions, and customer feedback effectively.
Prepared balance sheets, income statements, profit and loss statements and other documents related to finance activities.
Analyzed financial statements such as profit and loss reports to determine areas for improvement within the kitchen.
Created monthly reports on performance metrics such as revenue, expenses, profit and loss.
Assisted in preparation of financial statements including profit and loss statements, balance sheets.
Coordinated monthly budgets, managed profit and loss and consistently met desired margin targets.
Prepared financial statements for clients detailing income, expenses, and profit and loss information.
Generated monthly profit and loss statements for review by senior management.
Education
Licensed Cosmetologist - Cosmetology
Academy of Hair Design
Austin, Texas
07.2016 - 03.2017
High School Diploma -
Plano East Senior High
Plano, Texas
Skills
Excellent organizational skills
High proficiency in data entry and management of company documents