Summary
Overview
Work History
Education
Skills
Timeline
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Amanda Lucero

Whittier,CA

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Offering excellent communication and good judgment. Willingness to take on added responsibilities to meet team goals. Reliable employee eagerly seeking a new position and experience.

Overview

3
3
years of professional experience

Work History

Restaurant Manager

Crepes Bonaparte
Fullerton, CA
03.2021 - Current
  • Pursued learning opportunities to advance knowledge and take on leadership position.
  • Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
  • Received multiple deliveries in a day and proceeded to restock customer and crew areas with necessary supplies and rotated stock as required.
  • Maintained safe working and guest environment to reduce risk of injury and accidents.
  • Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
  • Created and deployed successful strategies to boost restaurant performance, streamline food prep processes and reduce waste.
  • Directed and worked with staff members on effective methods, operations and procedures to maintain a productive and efficient approach to all tasks.
  • Kept restaurant compliant with all federal, state and local hygiene and food safety regulations.

Warehouse Worker

Amazon
Eastvale, CA
10.2020 - 04.2021
  • Responsible for properly storing merchandise in assorted size bins, to be pulled for fulfillment orders.
  • Inspected each item for damages prior to placing items in bins as well as ensuring item accuracy.
  • Filled over 1,000 daily customer orders with efficiency and accuracy.
  • Ensuring all products are scanned within a timely manner to be shipped out in the next 24 hours.
  • Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.
  • Consistently lifted materials weighing as much as 50 pounds while following safety rules and procedures.

Guest Advocate/Cashier

Target
Whittier , CA
09.2019 - 10.2020
  • Monitored self-checkout systems and provided assistance or intervention where required.
  • Attained customer satisfaction while handling product returns quickly and professionally.
  • Mentored new team members on POS system operation, customer service strategies and sales goals.
  • Answered questions about store policies and concerns to support positive customer experiences.
  • Maintained current knowledge of store promotions and educated customers on promotions to enhance sales.
  • Resolved customer complaints and maintained clean and tidy checkout area.
  • Checked personal identifications during alcohol and tobacco sales.

Education

No Degree - Undecided

Rio Hondo College
Whittier, CA

High School Diploma -

California High School
Whittier, CA
06.2019

Skills

  • Fluent in English
  • Beginner in American Sign Language
  • Product restocking
  • Money handling
  • Problem Solving
  • Leadership
  • Loss prevention
  • Dependable
  • Strong work ethic
  • Product upselling
  • Team work
  • Retail merchandising
  • Organization
  • Customer service
  • Accountability
  • Positive attitude
  • Point of sale knowledge
  • Communication
  • Refunds and exchanges
  • Reliable
  • Kitchen and Food Safety
  • Constructive Feedback

Timeline

Restaurant Manager

Crepes Bonaparte
03.2021 - Current

Warehouse Worker

Amazon
10.2020 - 04.2021

Guest Advocate/Cashier

Target
09.2019 - 10.2020

No Degree - Undecided

Rio Hondo College

High School Diploma -

California High School

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Amanda Lucero