AMANDA MARTIN

Caregiver for both parents and special needs son.

Prepare special meals, appointment makers, transportation specialist. Made a budget and handled all expenses and bills for my parents. Kept a calendar for three people mom, dad and son. Appointments, prescription refills, pick up medications. Organized 3 separate pills boxes seven days, one for mom, dad and son. Son has Autism, ODD, IED and anxiety. Organized wrap around therapy at home and fully participated in his treatment plans, 504 plans and actively participated in therapy appointments at home. Multitasking three different caretaker plans daily.

I am wanting to start back to work. I prefer from home. I will do in person if I have to, at least for training. Parents have passed and my son is graduating.

• Answered inbound calls in a fast-paced environment
• Assisted customers with inquiries and provided product information
• Processed orders and managed transactions efficiently
• Resolved complex customer conflicts promptly, ensuring customer satisfaction without escalation
• Worked independently and in various team settings
• Collaborated with team members to enhance service quality and support