Amanda Martinez
Holland,MI
Summary
Research Analyst with advanced analytical skills and track record of identifying complex issues, collecting information and developing practical solutions to problems. Strong written and oral communication skills useful in summarizing and presenting findings to decision-makers and developing strategic recommendations. Continuing education in BI tools, and self-motivated with a desire to advance professionally as a BI Analyst.
Overview
4
4
years of professional experience
Work History
Project Analyst
Computer Programs & Systems Inc
02.2022 - Current
- Assessed clients' ongoing projects for potential issues, advising project managers on possible solutions and necessary precautions.
- Created in-depth reports regarding important project data that was distributed to client on weekly basis.
- Determined root cause of problems and issues to implement courses of action required to implement solutions.
- Collected data from diverse source formats.
- Advocated for ways to streamline ongoing projects, prioritizing shorter turnaround times and consistent development quality.
- Identified and resolved risk issues in project proposals, mitigating potential liability claims.
Denials Analyst
Trinity Health
01.2020 - Current
- Maintained knowledge of insurance coverage benefit levels, eligibility systems and verification processes.
- Documented medical claim actions by completing forms, reports, logs and records.
- Adjusted client accounts by entering discretionary billing items, requesting rebills and updating billing entity records.
- Conducted in-depth analysis of inquiries and complaints to compose appeal letters for clients.
- Identified root cause of denials to provide plans for denial resolution.
- Analyzed information gathered by investigation and report findings and recommendations.
- Maintained claims data in Meditech and Epic systems.
Education
Bachelor of Science - Business Administration & Leadership
Cornerstone University
Grand Rapids, MI05.2021
Skills
- Critical Thinking
- Business Process Improvement
- Knowledgeable in various systems
- Project Management
- Cross-functional Coordination
- Software Proficiency
- Data Collection
- Data Analysis
- Issue Tracking
Timeline
Project Analyst
Computer Programs & Systems Inc
02.2022 - Current
Denials Analyst
Trinity Health
01.2020 - Current
Bachelor of Science - Business Administration & Leadership
Cornerstone University