Amanda Martinez Lamas
Riverside,OR
Summary
Achieved high levels of patient satisfaction through dedicated care and support. Enhanced team efficiency by implementing effective communication practices. Resolved challenges promptly, contributing to a productive work environment.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Patient Care Assistant
Long Beach Memorial Medical Center
01.2018 - Current
- Greeted and assisted patients and family members maintaining a friendly and professional atmosphere
- Effectively managed patient admitting, discharging and transferring patient to ensure timely care delivered.
- Excel in medical terminology.
- Assisted Nurses with administrative tasks, printing and faxing orders, maintaining medical equipment stocked, etc…
- Coordinated with medical staff to ensure excellent patient care
- Provided direct patient care, assisting with daily living activities and personal hygiene
- Trained new staff on best practices for patient care protocols, fostering a collaborative work environment.
- Led initiatives to improve patient satisfaction scores through enhanced service delivery and communication techniques.
- Assisted nurses with daily patient care tasks, ensuring timely and efficient medical support.
- Recorded temperature, blood pressure, pulse, or respiration rate as directed by medical or nursing staff.
- Promoted a positive patient experience by actively listening and empathizing with their needs and emotions.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Enhanced patient comfort by providing compassionate and attentive care.
- Aided in the prevention of bedsores through regular repositioning of patients according to care plans.
- Gathered medical information, weight and height measurements and vital signs.
- Supported patient mobility needs with correct assistive devices and proper body mechanics to prevent injuries.
- Prioritized confidentiality by diligently adhering to HIPAA regulations when handling sensitive patient information.
- Participated in ongoing training opportunities to stay current on best practices within the field of patient care.
- Supported patients'' physical mobility by assisting with transfers, ambulation, and range of motion exercises as directed by nursing staff.
Education
Associates in Arts - Biological & Physical Sciences
Compton College
Compton, CA08.2024
High School Diploma -
Paramount High School
06.2016
Skills
- Word
- InternetUsage
- Excel
- Microsoft office
- Powerpoint
- Epic
Certification
- Current BLS - Basic Life Support: RQI24JQI7HBZ
- EPIC
- Performed all necessary and requested patient care experience, including:
- Monitoring vitals signs
- Infection control
- Assisted patients with daily activities, eating, bathing, dressing, changing diaper, etc…
- Assisted patient up to bedside commode, or with incontinence care in bed
- Assisted with bedside wound care changes
- Assisted with bedside procedures - Drs & RN’s
Languages
Spanish
Native or Bilingual
Timeline
Patient Care Assistant
Long Beach Memorial Medical Center
01.2018 - Current
Associates in Arts - Biological & Physical Sciences
Compton College
High School Diploma -
Paramount High School