Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jacob Scoggins

Rome,GA

Summary

Focused patient care professional accustomed to prioritizing and delivering basic patient care. Offers years of comprehensive experience in recording vital signs, collecting specimens and preparing accurate documentation. Recognized by patients for delivering five-star patient care.

Overview

7
7
years of professional experience

Work History

Patient Care Technician

AdventHealth Redmond
Rome,GA
08.2022 - Current
  • Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
  • Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.
  • Enhanced patient satisfaction by providing compassionate and attentive care.
  • Performed Accu-Chek and EKGs, tests accurately and efficiently for prompt analysis by healthcare professionals.
  • Assisted in transferring patients, beds and patient care equipment to other rooms adhering to necessary safety precautions.
  • Demonstrated adaptability by working effectively with patients of diverse backgrounds and medical conditions, providing personalized care for each individual.

Consumer Access Specialist

AdventHealth Redmond Sports Medicine
Rome, GA
09.2021 - 08.2022
  • Attends meetings as assigned for the purpose of conveying and/or gathering information required for the Outpatient Physical Therapy Department.
  • Contacts insurance companies by phone, fax, online portal, and other resources to obtain and verify insurance eligibility and benefits and determine extent of coverage within established timeframe before scheduled appointments and during or after care for unscheduled patients.
  • Properly identifies patients, ensures armband accuracy, inputs demographics information, and secures
    the required forms to ensure compliance with regulatory policies.
  • Evaluates situations involving (staff, patients, family, police etc) for the purpose of taking apporitate action.
  • Greets public, vendors etc. For the purpose of responding to inquiries and/or directing them to apporitate staff or department.
  • Ensures all financial assessments, eligibility, and benefits are updated and thorough to support post
    care financial needs. Uses upmost caution that obtained benefits, authorizations, and pre-certifications are correct and as accurate as possible to avoid rejections and/or denials. Maintains a current and thorough knowledge of utilizing online eligibility pre-certification tools made available.
  • Obtains pre-authorizations from third-party payers in accordance with payer requirements and within established timeframe before scheduled appointments and during or after care for unscheduled patients. Accurately enters required authorization information in AdventHealth systems to include length of authorization, total number of visits, and/or units of medication
  • Ensures patients have logistical information necessary to receive their services (e.g., appointment and time, directions to facility) and processes request from other departments.
  • Ensures consistent monitoring of interdepartmental tracking tools to proactively identify patients that require registration to be completed.
  • Meets or exceeds accuracy standards and ensures integrity of patient accounts by working error reports as requested by leadership and entering appropriate and accurate data.
  • Minimizes duplication of medical records by using problem-solving skills to verify patient identity through demographic details.
  • Assist other staff for the purpose of insuring timely and accurate work to include hospital wide personnel


Safety Greeter Screener

Redmond Regional Medical Center
Rome, GA
11.2020 - 09.2021
  • · Coordinate supplies before entering the shift (PPE, Armbands, Screening forms).
  • · Cordially greets patients and visitors upon arrival. Asks COVID-19 screening checklist questions for patients/visitors entering the hospital. Check patient/visitor and employee's temperature.
  • · Apply armband to all screened patients/visitors, Provides protective mask to screened patients/visitors.
  • · Provides information and directs people to the hospital location they need, creating an atmosphere in the hospital that is caring, yet efficient.
  • · Escort patients as needed.

Safety Greeter Screener

Floyd Medical Center
Rome, GA
06.2020 - 11.2020
  • "Coordinates supplies before entering the shift (PPE, Armbands, Screening forms).
  • Asks COVID-19 screening checklist questions for patients/visitors entering the hospital Check patient/visitor and employee's temperature.
  • Applies armband to ALL screened patients/visitors, Provides protective mask to screened patients/visitors.
  • Provides information and directs people to the hospital location they need, thus creating an atmosphere in the hospital that is caring, yet efficient."

Clerical Volunteer

HOMESTEAD HOSPICE
Cartersville, Georgia
02.2020 - 06.2020
  • Kept reception area clean and neat to give visitors positive first impression.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Provided clerical support to company employees by copying, faxing and filing documents.
  • Responded to inquiries from callers seeking information.
  • Routed business correspondence, documents and messages to correct departments and staff members.

Marketing Assistant

SYLVAN LEARNING CENTER OF ROME AND CARTERSVILLE
Cartersville, Georgia
07.2017 - 01.2020
  • Created engaging content for Pinterest, Facebook and Instagram.
  • Utilized Adobe Photoshop and Illustrator to design and create informational flyers and advertisements.
  • Proofread marketing collateral ahead of printing to eliminate errors.
  • Conducted thorough research to construct creative and fresh ideas.
  • Generated leads through phone calls, emails and face-to-face interactions.
  • Input new data, updated old records and cross-checked information to keep marketing database up-to-date.

Education

Diploma -

Georgia Northwestern Technical College
Rome, Georgia
2016

High School Diploma -

Rome High School
Rome, GA

Skills

  • Office Suite
  • Newsletters
  • Customer service
  • Answer phones
  • Planning/coordinating
  • Newsletter
  • Email
  • Patient Care Technician (PCT)
  • Certified EKG Technician

Timeline

Patient Care Technician

AdventHealth Redmond
08.2022 - Current

Consumer Access Specialist

AdventHealth Redmond Sports Medicine
09.2021 - 08.2022

Safety Greeter Screener

Redmond Regional Medical Center
11.2020 - 09.2021

Safety Greeter Screener

Floyd Medical Center
06.2020 - 11.2020

Clerical Volunteer

HOMESTEAD HOSPICE
02.2020 - 06.2020

Marketing Assistant

SYLVAN LEARNING CENTER OF ROME AND CARTERSVILLE
07.2017 - 01.2020

Diploma -

Georgia Northwestern Technical College

High School Diploma -

Rome High School

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Jacob Scoggins