Amanda Matias
Manager
Nutley,New Jersey
Summary
Dedicated professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
21
21
years of professional experience
Work History
Logistics Manager
Haiguard Inc
12.2022 - Current
- Coordinated inbound and outbound shipments to maintain accurate delivery schedules and service levels.
- Managed inventory controls, reducing discrepancies through routine audits and reconciliation.
- Collaborated with carriers, vendors, and warehouse teams to resolve transportation delays and routing issues.
- Analyzed logistics data to identify bottlenecks and improve order fulfillment efficiency.
- Streamlined warehouse workflows to improve receiving, storage, and dispatch accuracy.
- Monitored performance trends and recommended process improvements for transportation and supply chain operations.
- Coordinated dispatching of 35 drivers to accomplish daily delivery requirements.
Project Manager
Diligent Urgent Care
04.2020 - Current
- Managed day to day operations at medical facility increasing patient interaction through software application development.
- Developed and initiated projects, managed costs and monitored performance.
- Facilitated communication between internal personnel, contractors and vendors for project cohesion.
- Maintained relationships with material vendors to lower costs and diversify capabilities.
- Interviewed, hired and trained new workers.
- Complied with safe operating practices and assessed operational procedures against best practices.
- Created weekly and monthly reports and presentations for management team.
- Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
- Developed and instituted cash handling procedures.
- Increased company revenue by $2200.00 monthly by reviewing and consolidating vendor contracts.
- Created an employee handbook and introduced onboarding and training procedures.
- Improved Google satisfaction ratings by 40% by implementing employee motivational program.
- Collaborated with team of 8 in the development of medical software application to broaden patient experience.
General Manager
Applebee's
02.2013 - 11.2016
- Drove business growth while leading operations, strategic vision and long-range planning.
- Maximized operational excellence mentoring personnel on management principles, industry practices and company procedures.
- Prepared annual budgets with controls to prevent overages.
- Reduced costs, managed delivery schedules and performed risk analysis to improve overall profitability.
- Managed budget implementations, employee evaluations and contract details.
- Maintained compliance with company policies and procedures for food safety, sanitation and quality.
- Controlled labor hours and inventory costs through hands-on management and proactive changes.
- Identified potential marketing opportunities to increase brand awareness.
- Increased customer service satisfaction score (GEM) by 22% over the course of a year by monitoring problems and developing a strategy and plan amongst the manager team.
- Serve Safe certified.
Sole Proprietor
Famous Subs And More Inc
07.2005 - 12.2020
- Increased Revenue by 50% within first year of operations by expanding options available to customers.
- Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
- Entered income and expense details into business databases to track purchases and address variances.
- Introduced new methods, practices and systems to reduce turnaround time.
- Provided elite customer service by resolving escalated problems and calmly responding to shifting priorities.
- Sourced vendors, negotiated contracts and managed efficient deliveries of high-quality supplies.
- Set employee schedules, delegated work and monitored food quality and service performance.
- Created and deployed successful strategies to boost restaurant performance, streamline food prep processes and reduce waste.
Skills
Advanced problem solving
Distribution management
Warehouse management
Timeline
Logistics Manager
Haiguard Inc
12.2022 - Current
Project Manager
Diligent Urgent Care
04.2020 - Current
General Manager
Applebee's
02.2013 - 11.2016
Sole Proprietor
Famous Subs And More Inc
07.2005 - 12.2020