Amanda Mayer
San Antonio,TX
Summary
Knowledgeable professional with several years of experience bringing planning and problem-solving abilities. Focused on maximizing resource utilization to support scalable operations and increase bottom-line profitability. Organized and systematic with natural relationship-building and leadership talents. Excel in communication, problem-solving, and adaptability, ensuring seamless business operations and growth.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Co-owner and Project Manager
Mayer Restorations
01.2015 - Current
- Managed day-to-day business operations, including staffing and inventory management.
- Oversaw customer service activities to ensure quality standards were met or exceeded.
- Maintained a comprehensive knowledge of industry developments and competitive landscape.
- Built relationships with key stakeholders such as clients, partners, investors.
- Resolved any customer complaints or issues quickly in order to maintain positive relationships.
- Collaborated with other co-owners on strategic decisions related to the company's growth plan.
- Oversaw project execution, phase progress, workmanship and team performance to drive on-time completion of deliverables.
- Delegated work to staff, setting priorities and goals.
- Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
- Performed minor repairs, such as replacing light bulbs, patching walls and repairing door hinges.
- Installed plumbing fixtures, including sinks, toilets, bathtubs and showers.
- Assembled furniture from flat packs.
- Repaired damaged doors by replacing hinges, and locksets.
- Maintained outdoor areas by mowing lawns, trimming hedges and removing debris.
- Applied sealants around windowsills to prevent water infiltration.
- Installed shelving units for storage purposes.
- Cleaned gutters to ensure proper drainage away from the building's foundation.
- Painted interior rooms with desired colors according to customer specifications.
- Caulked cracks between baseboards and trim moldings to prevent dust accumulation.
- Pressurized washed exterior surfaces of buildings to remove dirt and mold build up.
- Tightened loose screws on railings, handles, hinges to restore structural integrity.
- Identified problems during daily work inspections and addressed concerns.
- Operated hand tools and power tools to make minor maintenance repairs and maintain grounds and walks.
- Read work orders or received instructions from supervisors or homeowners to determine work requirements.
Operations Supervisor
Acadian Ambulance Service
12.2011 - 04.2014
- Developed and implemented operational procedures to ensure quality standards are met.
- Monitored and improved efficiency of processes, team performance, and customer service.
- Directed operations staff by providing guidance, training, and support in order to meet company objectives.
- Maintained accurate inventory records to track stock levels and minimize costs.
- Ensured compliance with safety regulations and maintained a safe work environment for all personnel.
- Created detailed reports on the performance of individual departments within operations.
- Managed staffing needs through recruitment, selection, onboarding and training, disciplinary action as necessary.
- Assessed and treated patients with medical emergencies such as cardiac arrest, shock, trauma, respiratory distress and intoxication.
- Responded to emergency calls quickly and safely while utilizing appropriate driving techniques.
- Maintained proficiency in advanced life support skills through continuing education classes and workshops.
- Communicated effectively with other healthcare professionals regarding patient condition and treatment plans.
- Provided pre-hospital care to those in need within the community, including administering medications, providing wound care and performing intubations.
- Monitored vital signs of patients and communicated changes to physicians or nurses in a timely manner.
- Administered oxygen therapy, intravenous fluids or medications as prescribed by physician protocols.
- Performed basic diagnostic tests such as blood glucose monitoring, EKG readings and urine analysis.
- Operated specialized medical equipment such as ventilators, defibrillators, suction devices and stretchers.
Nurse Technician
First Choice Emergency Room
11.2010 - 06.2012
- Managed a wide range of clinical responsibilities, including Foley catheter insertion, NG/OG tube placement, and splint application. Proficient in vital sign monitoring and suture removal. Provided assistance to nurses and doctors in administering IM injections and managing patient care.
- Monitored vital signs of patients and communicated changes to physicians or nurses in a timely manner.
- Administered oxygen therapy, intravenous fluids or medications as prescribed by physician protocols.
- Performed basic diagnostic tests such as blood glucose monitoring, EKG readings and urine analysis.
- Organized supplies, including IV solutions, airway management equipment, and medication kits.
- Utilized proper safety precautions when handling hazardous materials or infectious substances.
- Recorded detailed notes about patient condition before arrival at hospital facility for documentation purposes.
- Participated in drills related to disaster preparedness scenarios that included triage assessments.
- Provided emotional support for family members of critically ill or injured patients.
- Assessed emergency situations and prioritized medical care for patients.
- Developed strong rapport with other medical professionals to foster quality and efficient patient care.
Emergency Room Technician
Conroe Regional Medical Center
01.2006 - 12.2011
- Performed IV starts and saline locks, conducted blood draws, administered 12 lead EKG’s, monitored vital signs, inserted Foley catheters, applied oxygen therapy, dressed and treated wounds, applied splints and slings/swaths, placed NG/OG tubes
- Provided patient care by taking vital signs, inserting IVs, drawing blood and administering medications.
- Assisted physicians with procedures such as intubations, chest tube insertions and central line placements.
- Maintained supplies in the Emergency Room including stocking shelves and disposing of outdated or expired items.
- Monitored patient conditions and communicated changes to nursing staff and physicians.
- Completed documentation for each patient encounter accurately and within established timeframes.
- Transported patients from the ER to other departments or units throughout the hospital as needed.
- Assisted with resuscitation efforts in life-threatening situations such as cardiac arrest or trauma cases.
- Administered oxygen therapy, nebulizer treatments, wound dressings and splinting and casting per physician orders.
Field Paramedic/Incharge
Northstar EMS
08.2010 - 11.2011
- Assessed and treated patients with medical emergencies such as cardiac arrest, shock, trauma, respiratory distress and intoxication.
- Responded to emergency calls quickly and safely while utilizing appropriate driving techniques.
Medical Records Clerk
Sadler Clinic
01.2003 - 01.2006
- Managed patient charts for 3 doctors' offices, ensuring timely availability for upcoming appointments.
- Reviewed patient charts for accuracy and completeness.
- Entered data into electronic health record systems.
Education
EMS Professional - Paramedic
Lone Star College: North Harris
Spring, TX05-2010
EMT-B course -
Lone Star College
01.2007
High School Graduate -
Conroe High School
01.1999
Skills
- Project Management
- Work flow planning
- Productivity Improvement
- Logistics Management
- Project tracking
- Patient Assessments
- Emergency Response
- IV Insertion
- Patient Transport
- Medication Administration
- Reporting and documentation
- Critical decision-making skills
Certification
- EMT-P, Texas Department of State Health Service, 705352, expired
- Paramedic, National Registry of Emergency Medical Technicians, P8048030, expired
- BLS, American Heart Association, 08/15
- ACLS, American Heart Association, 08/15
- PALS, American Heart Association, 03/16
- CCT, Acadian Ambulance, 12/02/11
Collegeorganizations
Lone Star College: North Harris EMS Student Association, Representative, 2008-2010
References
Available upon Request.
Affiliations
- Amateur gardener
- Mom of two young children
Timeline
Co-owner and Project Manager
Mayer Restorations
01.2015 - Current
Operations Supervisor
Acadian Ambulance Service
12.2011 - 04.2014
Nurse Technician
First Choice Emergency Room
11.2010 - 06.2012
Field Paramedic/Incharge
Northstar EMS
08.2010 - 11.2011
Emergency Room Technician
Conroe Regional Medical Center
01.2006 - 12.2011
Medical Records Clerk
Sadler Clinic
01.2003 - 01.2006
EMS Professional - Paramedic
Lone Star College: North Harris
EMT-B course -
Lone Star College
High School Graduate -
Conroe High School