Amanda Maynord
Rickman,TN
Summary
Auto Parts Manager at Maynord Automotive with expertise in inventory management and customer service. Successfully minimized expenses while maximizing profits through effective stock control. Proven ability to enhance customer satisfaction and foster teamwork, ensuring exceptional service and operational efficiency in fast-paced environments.
Overview
11
11
years of professional experience
Work History
Auto Parts Manager
Maynord Automotive
04.2022 - Current
- Advised customers on appropriate parts selection based on their specific needs and vehicle requirements.
- Conducted regular inventory audits to identify discrepancies and prevent stock issues.
- Maintained accurate records of transactions, invoices, purchase orders, and returns for easy reference and proper documentation.
- Oversaw budget management for the auto parts department, minimizing expenses while maximizing profits.
Opthalmic Technician
Middle TN Eye
01.2014 - 04.2022
- Applied eye medications and drops to dilate pupils in preparation for examinations.
- Triaged phone calls from patients and outside contacts and handled in order of importance.
- Provided exceptional customer service to all patients, addressing concerns promptly and compassionately.
- Performed thorough medical history assessments as part of the pre-examination process for new patients.
- Trained new ophthalmic technicians on clinic protocols, fostering teamwork within the practice.
- Administered visual acuity tests to measure patient ability to see clearly at different distances and identify visual impairments.
- Assisted ophthalmologists in performing complex ocular procedures, ensuring high-quality patient outcomes.
- Explained pre- and post-operative procedures to patients and carefully reviewed surgical plans.
- Recorded patient history to help ophthalmologists determine diagnoses and treatment plans.
Education
Associates in Pharmacy - Pharmacy Technician
Tennesse College of Applied Technology
Livingston Tn05-2013
High School Diploma -
Livingston Academy
Livingston Tn05-2012
Skills
- Stock control
- Improving customer satisfaction
- Goal setting
- Inventory management
- Ordering parts
- Customer service
Timeline
Auto Parts Manager
Maynord Automotive
04.2022 - Current
Opthalmic Technician
Middle TN Eye
01.2014 - 04.2022
Associates in Pharmacy - Pharmacy Technician
Tennesse College of Applied Technology
High School Diploma -
Livingston Academy
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