Amanda McCormac
Monroe,NC
Summary
Emergency medical professional with track record in providing high-quality care in urgent situations. Known for strong teamwork and achieving positive outcomes, adapting to changing needs with reliability. Skilled in advanced life support and patient assessment, valued for calm demeanor under pressure.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Transfer Center Agent
Lifepoint Health
Remote
03.2025 - Current
- Coordinated patient transfers between facilities, ensuring clarity in communication for seamless continuity of care.
- Collaborated with multidisciplinary teams to develop effective care plans tailored to individual patient needs.
- Informed clients of policies and procedures.
- Delivered exceptional customer service by proactively addressing concerns and fostering a positive experience throughout all interactions.
- Streamlined internal processes for improved efficiency and productivity within the agency.
Critical Care Paramedic
MedCenter Air
Charlotte, NC
12.2023 - 10.2025
- Delivered advanced critical care interventions in high-stress environments, stabilizing patients prior to hospital arrival.
- Coordinated interdisciplinary team efforts to develop and implement comprehensive treatment plans for critically ill patients.
- Led quality improvement initiatives focused on patient outcomes, enhancing service delivery and care standards.
- Analyzed patient assessments and triaged conditions effectively to prioritize critical interventions during emergencies.
- Trained team members on advanced life support protocols, fostering a culture of continuous professional development.
- Collaborated with hospital staff for seamless patient handoffs, maintaining continuity of care throughout transport processes.
- Developed patient education materials to inform families about ongoing treatments and post-transport care expectations.
- Streamlined documentation processes by accurately recording patient information during transport, ensuring seamless transfer of care upon arrival at hospitals or other healthcare facilities.
- Collaborated with hospital and facility staff to provide correct patient treatments.
Paramedic
Novant Health Presbyterian Adult Emergency Department
Charlotte, NC
11.2022 - 11.2023
- Led comprehensive assessments of trauma and medical emergencies, ensuring timely and appropriate interventions.
- Trained new paramedics on advanced life support techniques, fostering a culture of continuous learning.
- Administered medications and performed advanced procedures in high-pressure situations, maintaining a calm demeanor.
- Oversaw the maintenance and readiness of emergency medical equipment, guaranteeing operational reliability at all times.
- Implemented quality improvement initiatives based on patient feedback, contributing to enhanced service delivery standards.
- Delivered advanced cardiac life support (ACLS), basic life support (BLS), and pediatric advanced life support (PALS) under pressure.
- Delivered compassionate care to patients with a variety of medical emergencies, including cardiac arrests, traumas, strokes, and respiratory distress.
Paramedic
Atrium Main Emergency Department
Charlotte, NC
03.2021 - 10.2022
- Trained new paramedics on advanced life support techniques, fostering a culture of continuous learning.
- Administered medications and performed advanced procedures in high-pressure situations, maintaining a calm demeanor.
- Oversaw the maintenance and readiness of emergency medical equipment, guaranteeing operational reliability at all times.
- Implemented quality improvement initiatives based on patient feedback, contributing to enhanced service delivery standards.
- Delivered advanced cardiac life support (ACLS), basic life support (BLS), and pediatric advanced life support (PALS) under pressure.
- Delivered compassionate care to patients with a variety of medical emergencies, including cardiac arrests, traumas, strokes, and respiratory distress.
- Improved patient outcomes by providing timely and accurate assessments, treatments, and interventions.
- Documented patient care accurately using electronic medical records software according to regulatory guidelines for billing purposes and continuous quality improvement initiatives.
EMT to Paramedic
Atrium Union Emergency Medical Services
Monroe, NC
07.2018 - 08.2021
- EMT Basic: July 2018 to October 2019
- EMT Paramedic: October 2019 to August 2021
- Delivered critical pre-hospital care to patients, stabilizing conditions prior to hospital admission.
- Coordinated with emergency department staff to streamline patient handoffs, enhancing overall workflow efficiency.
- Collaborated with interdisciplinary teams to develop treatment plans that prioritized patient safety and recovery.
- Analyzed incident reports to identify trends and improve response strategies in future emergencies.
- Advocated for patients during transport by communicating effectively with receiving facilities about care needs.
- Worked en-route to hospital to prepare patients for arrival or surgery and control wounds.
- Developed and maintained rapport with coworkers and local hospital staff to facilitate efficient patient care.
- Enhanced team efficiency through clear communication and collaboration during high-pressure emergency situations.
- Transferred patients safely and securely to medical facilities for continued care.
- Assessed patient condition through physical and verbal exams and by collecting information from others at scene.
- Adapted treatment plans quickly and effectively based on changing patient conditions and reactions.
- Ensured patient safety by adhering to strict protocols for proper lifting techniques, equipment use, and infection control.
- Identified appropriate medications based on potential interactions with other medicines, accurately calculating correct dosages according to drugs on hand and patient's weight.
- Responded to daily emergencies and worked alongside firemen and EMTs.
- Triaged injuries by communicating with patients, bystanders and family members and identified appropriate medical facility for transport.
- Streamlined patient handoff processes at hospitals by clearly communicating relevant information to receiving staff, ensuring seamless continuity of care.
- Assisted in training new paramedics by serving as a preceptor and sharing clinical expertise during ridealongs.
- Increased survival rates with rapid recognition of life-threatening conditions and swift initiation of appropriate interventions.
- Coordinated with other emergency services personnel such as police officers and firefighters during complex incidents for optimal scene management and resource allocation.
- Evaluated patient vital signs and status to determine care needs using pulse oximeters and electronic vital sign machines.
- Administered fluid replacement via IV, IO, and IM to replace fluid volumes and correct electrolyte imbalances.
- Administered continuous 12-lead electrocardiogram monitoring to record heart rhythms in patients with acute coronary syndrome.
- Promoted health equity within the community by offering culturally sensitive care to diverse populations while respecting individual preferences or needs.
- Managed challenging or combative patients using de-escalation techniques and appropriate physical restraints when necessary, prioritizing safety for both the patient and medical team.
- Delegated life-saving tasks to provide comprehensive treatment to triaged patients in emergency situations.
- Educated patients and family members on medical treatments and therapies for informed support.
- Assisted with quality assurance initiatives by reviewing patient care reports and offering constructive feedback to improve overall performance within the organization.
- Performed intubations to secure airway in patients under respiratory and cardiac arrest.
- Stayed in constant communication with patients to continuously maintain care and comfort during transportation.
Sales Associate
Petsmart
Waxhaw, NC
03.2018 - 07.2018
First Responder
Bakers Volunteer Fire Department
Monroe, NC
08.2014 - 07.2018
Sales Associate
Kohl’s Department Store
Waxhaw, NC
07.2017 - 03.2018
Education
Certificate - EMT Paramedic
South Piedmont Community College
Monroe, NC09.2019
Diploma - undefined
Sun Valley High School
Monroe, NC06.2017
Certificate - EMT Basic
South Piedmont Community College
Monroe, NC06.2017
Bachelor’s In Forensic Science - Forensic Science
Arizona State University
Tempe, AZ08.2030
Skills
- Intubation
- IV/ IO/ EJ Lines
- Medication administration, including narcotics
- Incident command and triage
- EKG interpretation
- CPR
- Problem-solving skills
- Positive attitude
- Customer service and care
- Problem-solving
- Organizational skills
- Goal-oriented mindset
- Clear communication
- Documenting information
- Call management
- Critical thinking
- Information documentation
- Recordkeeping proficiency
- Polite communication skills
Certification
- CPR Certified
- ACLS Certified
- PALS Certified
- ASLS Certified
- PHTLS Certified
- NC Paramedic
- Nationally Registered Paramedic
Timeline
Transfer Center Agent
Lifepoint Health
03.2025 - Current
Critical Care Paramedic
MedCenter Air
12.2023 - 10.2025
Paramedic
Novant Health Presbyterian Adult Emergency Department
11.2022 - 11.2023
Paramedic
Atrium Main Emergency Department
03.2021 - 10.2022
EMT to Paramedic
Atrium Union Emergency Medical Services
07.2018 - 08.2021
Sales Associate
Petsmart
03.2018 - 07.2018
Sales Associate
Kohl’s Department Store
07.2017 - 03.2018
First Responder
Bakers Volunteer Fire Department
08.2014 - 07.2018
Diploma - undefined
Sun Valley High School
Certificate - EMT Basic
South Piedmont Community College
Certificate - EMT Paramedic
South Piedmont Community College
Bachelor’s In Forensic Science - Forensic Science
Arizona State University