Amanda McGee
Mercer Health
Celina,Ohio
22
years of professional experience
Achieved successful management of multiple priorities while maintaining accuracy. Leveraged quick thinking and communication skills to contribute significantly to team success in a supportive role.
Work History
Medical Office Assistant
15 Years 2 Months- Scheduled patient appointments, tests, and procedures in computerized scheduling system.
- Responded promptly to phone inquiries from patients, providing information in a courteous manner.
- Used EMR software to manage patient records and files.
- Entered patient data into electronic health record system, displaying proficiency with medical software applications.
- Handled daily office operations such as filing, data entry, and inventory management.
- Answered telephones to give information to callers, take messages, or transfer calls to appropriate individuals.
Hairstylist
11 Months- Help clients achieve their desired hair style/color
- Answer phones and schedule clients appointments electronically
- Perform pedicures and manicures
- Developed strong customer service skills by providing excellent client consultations.
- Effectively managed time between multiple appointments to ensure customer satisfaction.
Sales Representative
2 Years- Make product recommendations and/or services to customers based on their needs and preferences
- Utilized persuasive communication techniques to close deals quickly and efficiently.
- Attended scheduled training sessions and department meetings to build expertise.
Shift Supervisor
4 Years 2 Months- Assisted customers with inquiries, orders and complaints in a timely manner.
- Demonstrated ability to manage a team of employees and ensure successful shift operations.
- Managed store closing and opening procedures to ensure safety and security.
- Complied with company standards and policies, setting example for team members.
Education
Certification - Cosmetology Business
High School Diploma
Skills
Interpersonal Communication
Office Administration
Telephone Etiquette
Time Management
Attention to Detail
Customer Service
Multitasking Abilities
Medical Office Software
Timeline
Medical Office Assistant
Mercer Health
06.2011 - CurrentRead More
Hairstylist
JCPenney Hair salon
07.2010 - 06.2011Read More
Sales Representative
Stanley Steemer
06.2008 - 06.2010Read More
Shift Supervisor
CVS pharmacy
04.2004 - 06.2008Read More
Celina High School
High School Diploma
Read More
Nationwide Beauty Academy
Certification from Cosmetology Business
Read More