Sherley Fajardo
Brooklyn,CT
Summary
Dynamic Medical Office Assistant with proven expertise at Zaheer Ahmed MD in optimizing patient scheduling and enhancing office workflow. Skilled in electronic health records and insurance verification, I excel in patient communication and front desk management, significantly reducing wait times and improving service delivery through effective coordination and a positive attitude.
Overview
3
3
years of professional experience
Work History
Medical Office Assistant
Zaheer Ahmed MD
03.2024 - 12.2024
- Managed patient scheduling and appointment confirmation to optimize office workflow.
- Assisted in maintaining accurate patient records using electronic health record systems.
- Coordinated communication between patients and medical staff to enhance service delivery.
- Processed insurance claims and verified coverage for patient treatments efficiently.
- Educated patients on office policies, procedures, and health information resources.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Reduced wait times for patients through effective appointment scheduling and efficient front desk management.
Medical Assistant
Hillside Polymedic
02.2022 - 09.2023
- Assisted in patient intake processes, collecting medical history and verifying insurance information.
- Managed scheduling of patient appointments to optimize clinic flow and reduce wait times.
- Performed routine laboratory tests, ensuring accurate results for physician assessments and treatment plans.
- Administered medications and vaccinations under physician supervision, adhering to safety protocols and guidelines.
- Maintained electronic health records with attention to detail, ensuring compliance with privacy regulations.
- Supported the medical team by preparing examination rooms, organizing supplies, and maintaining cleanliness standards.
Education
Associates - Medical Assistant
New Age Training, New York, NY
Manhattan, NY07-2021
High School Diploma -
Williamsburg Charter High School
Brooklyn ,NY06-2020
Skills
- Patient scheduling
- Appointment confirmation
- Electronic health records
- Insurance verification
- Patient communication
- Front desk management
- Interpersonal communication
- Computer skills
- Medical terminology
- Office administration
- Positive attitude
- Records management
- Medical records maintenance
- Emergency procedures
- Follow-up skills
- Medical office equipment
Languages
Spanish
Native or Bilingual
Timeline
Medical Office Assistant
Zaheer Ahmed MD
03.2024 - 12.2024
Medical Assistant
Hillside Polymedic
02.2022 - 09.2023
Associates - Medical Assistant
New Age Training, New York, NY
High School Diploma -
Williamsburg Charter High School