Amanda McLemore
Frostproof
Summary
Friendly Bartender familiar with wide range of beers, liquors, wine and cocktails. Works great with team members to serve customers and meet demand. Always ready to help others and reliable in keeping bar organized, stocked and ready for customers.
Overview
22
22
years of professional experience
Work History
Bartender
Bonefish Grill
Kissimmee
02.2013 - Current
- I am a senior Bartender, headwait server and shift lead manager.
- Lead trainer for all new servers and bartenders
- experienced with POS, Tablewait and Microsoft office
- Delegated tasks to multiple employees while maintaining efficient workplace.
- Documented receipts, employee hours and inventory movement.
- Taught staff upselling techniques to meet revenue targets.
- Prepared reports detailing shift activity and presented them to management.
- Coached employees on interactions with customers to drive exceptional service.
- Managed daily cash intake by counting out registers.
- Trained new employees on procedures, policies, and job functions.
Bartender
Winghouse Bar & Grill
Orlando
05.2008 - 02.2013
- Bartender
- Headwait server
- Togo specialist
Barista
Coco Moka
Disney Springs
01.2003 - 06.2007
- I made coffee drinks, smoothies, and sandwiches.
- Stocked customer service stations with paper products or beverage preparation items.
- Received and accurately processed customer payments.
- Followed safety procedures while operating machinery such as grinders and espresso machines.
- Operated cash registers to process customer payments.
- Maintained a clean and organized work environment, including cleaning coffee machines, countertops, and seating areas.
- Sliced fruits, vegetables and meats for use in food service.
- Described menu items to customers and suggested appealing products.
Education
Education Major -
Lonestar College
Tomball, TX05.2002
Diploma -
Langham Creek High School
Houston, TX05.2001
Skills
- Attention to detail
- Organization
- Leadership
- Customer service
- Employee training
- POS operation
- Cash handling
- Upselling techniques
- Responsible alcohol service
- Safe serving practices
- Craft cocktail preparation
- Bar equipment operation
- Honest and dependable
- Collaboration and teamwork
- Adaptability and flexibility
Timeline
Bartender
Bonefish Grill
02.2013 - Current
Bartender
Winghouse Bar & Grill
05.2008 - 02.2013
Barista
Coco Moka
01.2003 - 06.2007
Education Major -
Lonestar College
Diploma -
Langham Creek High School