Amanda Mendez
Spring,TX
Summary
Personable Medical Assistant with 14 years of experience seeking a position to utilize my skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
11
11
years of professional experience
Work History
Special Education Teacher Assistant
Sheldon Early Childhood Academy
Houston, TX
09.2022 - Current
- Monitored student progress and adjusted instruction accordingly to maximize academic achievement.
- Maintained detailed records of student progress, attendance, behaviors, and IEP goals for effective communication with all stakeholders involved in the educational process.
- Improved student behavior and engagement in the classroom through consistent enforcement of rules and positive reinforcement strategies.
- Utilized assistive technology tools to help students access curriculum materials more effectively.
- Assisted students with physical disabilities, ensuring their safety and comfort during daily activities.
- Helped classroom teachers achieve instructional objectives.
- Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
- Provided one-on-one support for students struggling with specific concepts or tasks, resulting in improved comprehension and performance.
- Maintained safety and security by overseeing students in recess environments.
- Kept classrooms clean, neat, and properly sanitized for student health and classroom efficiency.
- Collated classroom materials to help teachers prepare for daily instruction and activities.
- Provided mobility and personal care support to students with physical limitations.
- Participated in professional development opportunities, staying current on best practices for special education instruction.
- Provided support to help students with special needs learn and grow.
- Supported the development of social skills in students by implementing group work activities and facilitating peer interactions.
Dermatology Medical Assistant
The Woodlands Dermatology Associates
The Woodlands, TX
10.2015 - 11.2019
- Performed routine follow-up calls to track patient progress post-treatment, contributing to improved recovery rates.
- Enhanced patient experience by providing compassionate care and thorough education on skincare routines.
- Streamlined office processes with effective communication between staff members, resulting in smoother daily operations.
- Assisted dermatologists with various procedures, improving patient treatment outcomes and satisfaction.
- Triaged urgent cases effectively, prioritizing the needs of high-risk patients while managing appointment schedules accordingly.
- Conducted initial consultations for new patients, gathering pertinent medical history information for accurate diagnoses.
- Administered prescribed topical medications accurately under the supervision of the attending dermatologist, maximizing therapeutic benefits to patients.
- Prepared examination rooms with necessary equipment and supplies, creating a comfortable environment for patients.
- Assisted physicians with minor and moderate surgeries, including preparing operating room and sterilizing instruments.
- Prepared lab specimens for accutane treaments
- Taught patients about biologic, topical and oral medications, procedures, and care plan instructions.
- Oriented and trained new staff on proper procedures and policies.
- Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
- Sterilization
- Prior Authorizations
- Prescribing
- Accurate Scribing
- Biologic Therapy
- Insurance Verification
- Pathology Reporting
Podiatry Medical Assistant
Foot & Ankle CTR
Houston, TX
01.2014 - 08.2015
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Assisted in minor surgical procedures (such as applying ace bandages, cam-walkers, grafts using neonatal foreskin & placenta to wounds
• Nerve block injections
• Performed ExFx cleanings
• Performed Diabetic & Orthotic casting
• Ensured surgical area and all surgical implements clean and sterile
• Ensured that all data in patients file was up to date
• Making sure patients medications were current
• Handled all C&C (corns, calluses and Verucca Warts)
• Suture removal
• Precerts / Prior authorizations - Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
Front Desk Receptionist/ Medical Assistant
Texas E.N.T
Houston, TX
08.2013 - 01.2014
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
• EMR experience
• Cleaning/Sterilizing instruments
• Ordering supplies
• Precerts/Prior authorizations
• CT Sinus scans
Education
High School Diploma -
Sam Houston High School
Houston, TX05.2004
Timeline
Special Education Teacher Assistant
Sheldon Early Childhood Academy
09.2022 - Current
Dermatology Medical Assistant
The Woodlands Dermatology Associates
10.2015 - 11.2019
Podiatry Medical Assistant
Foot & Ankle CTR
01.2014 - 08.2015
Front Desk Receptionist/ Medical Assistant
Texas E.N.T
08.2013 - 01.2014
High School Diploma -
Sam Houston High School
Skills
Hippa trained
Efficient and reliable team player
Medical office admini
EMR/EHR
specimen collection and analysis
bilingual English/spanish
Patience and Flexibility
Teaching strategies
Cultural Sensitivity
Learning difficulties experience
Behavioral Interventions
Verbal and written communication
Multitasking Abilities
Decision-Making