Amanda Mendez
Spring,TX
Summary
Personable Medical Assistant with 14 years of experience seeking a position to utilize my skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
11
11
years of professional experience
Work History
Special Education Teacher Assistant
Sheldon Early Childhood Academy
09.2022 - Current
- Monitored student progress and adjusted instruction accordingly to maximize academic achievement.
- Maintained detailed records of student progress, attendance, behaviors, and IEP goals for effective communication with all stakeholders involved in the educational process.
- Improved student behavior and engagement in the classroom through consistent enforcement of rules and positive reinforcement strategies.
- Utilized assistive technology tools to help students access curriculum materials more effectively.
- Assisted students with physical disabilities, ensuring their safety and comfort during daily activities.
- Helped classroom teachers achieve instructional objectives.
- Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
- Provided one-on-one support for students struggling with specific concepts or tasks, resulting in improved comprehension and performance.
- Maintained safety and security by overseeing students in recess environments.
- Kept classrooms clean, neat, and properly sanitized for student health and classroom efficiency.
- Collated classroom materials to help teachers prepare for daily instruction and activities.
- Provided mobility and personal care support to students with physical limitations.
- Participated in professional development opportunities, staying current on best practices for special education instruction.
- Provided support to help students with special needs learn and grow.
- Supported the development of social skills in students by implementing group work activities and facilitating peer interactions.
Dermatology Medical Assistant
The Woodlands Dermatology Associates
10.2015 - 11.2019
- Performed routine follow-up calls to track patient progress post-treatment, contributing to improved recovery rates.
- Enhanced patient experience by providing compassionate care and thorough education on skincare routines.
- Streamlined office processes with effective communication between staff members, resulting in smoother daily operations.
- Assisted dermatologists with various procedures, improving patient treatment outcomes and satisfaction.
- Triaged urgent cases effectively, prioritizing the needs of high-risk patients while managing appointment schedules accordingly.
- Conducted initial consultations for new patients, gathering pertinent medical history information for accurate diagnoses.
- Administered prescribed topical medications accurately under the supervision of the attending dermatologist, maximizing therapeutic benefits to patients.
- Prepared examination rooms with necessary equipment and supplies, creating a comfortable environment for patients.
- Assisted physicians with minor and moderate surgeries, including preparing operating room and sterilizing instruments.
- Prepared lab specimens for accutane treaments
- Taught patients about biologic, topical and oral medications, procedures, and care plan instructions.
- Oriented and trained new staff on proper procedures and policies.
- Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
- Sterilization
- Prior Authorizations
- Prescribing
- Accurate Scribing
- Biologic Therapy
- Insurance Verification
- Pathology Reporting
Podiatry Medical Assistant
Foot & Ankle CTR
01.2014 - 08.2015
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Assisted in minor surgical procedures (such as applying ace bandages, cam-walkers, grafts using neonatal foreskin & placenta to wounds
• Nerve block injections
• Performed ExFx cleanings
• Performed Diabetic & Orthotic casting
• Ensured surgical area and all surgical implements clean and sterile
• Ensured that all data in patients file was up to date
• Making sure patients medications were current
• Handled all C&C (corns, calluses and Verucca Warts)
• Suture removal
• Precerts / Prior authorizations - Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
Front Desk Receptionist/ Medical Assistant
Texas E.N.T
08.2013 - 01.2014
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
• EMR experience
• Cleaning/Sterilizing instruments
• Ordering supplies
• Precerts/Prior authorizations
• CT Sinus scans
Education
High School Diploma -
Sam Houston High School
Houston, TX05.2004
Timeline
Special Education Teacher Assistant
Sheldon Early Childhood Academy
09.2022 - Current
Dermatology Medical Assistant
The Woodlands Dermatology Associates
10.2015 - 11.2019
Podiatry Medical Assistant
Foot & Ankle CTR
01.2014 - 08.2015
Front Desk Receptionist/ Medical Assistant
Texas E.N.T
08.2013 - 01.2014
High School Diploma -
Sam Houston High School
Skills
Hippa trained
Efficient and reliable team player
Medical office admini
EMR/EHR
specimen collection and analysis
bilingual English/spanish
Patience and Flexibility
Teaching strategies
Cultural Sensitivity
Learning difficulties experience
Behavioral Interventions
Verbal and written communication
Multitasking Abilities
Decision-Making