Professional Summary
Overview
Work History
Education
Skills
Education and Training
Timeline

Amanda Mercer

Select Medical
Lady Lake,FL
18
years of professional experience

Healthcare professional with strong background in patient care and medical support. Known for collaborative work with medical teams to deliver high-quality care and adapt to evolving patient needs.

Experienced with patient care, critical thinking, and effective communication. Utilizes medical knowledge to support patient recovery and manage complex conditions. Strong understanding of healthcare protocols and compassionate care delivery.

Work History

Telemetry Monitor Technician

8 Months
Select Medical | 05.2025 - 01.2026
  • Monitored cardiac rhythms, analyzed data, and reported findings to medical staff.
  • Trained technicians on telemetry procedures and equipment usage, ensuring adherence to best practices.
  • Responded to alarms and changes in patient conditions, facilitating timely interventions and enhancing patient safety.
  • Monitored cardiac rhythms and analyzed data, providing accurate reports to medical staff for informed decision-making.

Certified Nursing Assistant

3 Months
Snap Nurse- Colorado Veterans Community Living | 09.2024 - 12.2024
  • Monitored vital signs including blood pressure, pulse rate, respiration rate.
  • Repositioned bedridden patients regularly to prevent bedsores and promote comfort.
  • Reported changes in patient condition to registered nurse or physician.
  • Responded to patient call signals promptly to address needs and enhance patient satisfaction.
  • Documented patient care, condition, and progress accurately for effective communication with medical staff.

Certified Nursing Assistant/Sterile Technician

8 Months
Snap Nurse-Fort Loudoun Medical Center | 01.2024 - 09.2024
  • Reviewed policies and procedures to ensure compliance with sterilization standards for medical equipment and instruments.
  • Identified damaged or defective items during the inspection process before they were sent out for sterilization.
  • Maintained accurate records of sterilization processes, including time, temperature, pressure and other parameters.
  • Maintained detailed records of sterilization processes, ensuring accuracy of time, temperature, pressure, and other parameters for quality assurance.
  • Assembled trays and instrument packs for surgical procedures, ensuring all necessary tools were included.

Forensic Certified Nursing Assistant

5 Months
Snap Nurse- Fort Logan Mental Health Center | 08.2023 - 01.2024
  • Executed cleaning and sanitization of patient rooms, ensuring adherence to established protocols for infection control.
  • Observed patients for any changes in their physical or mental condition.
  • Maintained accurate records of patient care, condition, progress, or problems for review by medical staff.
  • Monitored patients for changes in physical or mental condition, promptly reporting significant findings to medical staff.
  • Recorded patient care activities and updates in EMR system, facilitating accurate communication of patient status.

Certified Nursing Assistant

2 Years 8 Months
Gale Healthcare | 05.2021 - 01.2024
  • Assisted with daily living activities, personal hygiene, feeding, and ambulation to enhance patient comfort and independence.
  • Monitored patient vitals, including blood pressure, blood sugar, and heart rate, to ensure timely response to health changes.
  • Repositioned residents using proper body mechanics to minimize risk of pressure ulcers and promote skin integrity.
  • Monitored patient symptoms and reported changes to charge nurse.

Travel Certified Nursing Assistant

7 Months
Snap Nurse- Signature Healthcare of Rockwood | 01.2023 - 08.2023
  • Facilitated activities of daily living, personal hygiene, feeding, and ambulation to enhance resident comfort and well-being.
  • Responded to signal lights, bells, or intercom systems to promptly assess and address resident needs.
  • Turned and repositioned residents using proper body mechanics to prevent pressure ulcers.
  • Observed and reported unusual symptoms and changes to charge nurse.
  • Ensured accurate, timely flow of information by completing thorough patient records and keeping healthcare team updated on patient status.

Travel Certified Nursing Assistant

7 Months
FusionHealth- Asbury Place | 05.2022 - 12.2022
  • Facilitated activities of daily living, including personal hygiene, feeding, and ambulation, to enhance patient comfort and independence.
  • Looked for physical, emotional and symptomatic changes in patient condition and obtained necessary care for medical concerns.
  • Monitored physical, emotional, and symptomatic changes in patient condition, coordinating necessary medical care to address concerns promptly.
  • Ensured accurate, timely information flow by completing thorough patient records and updating healthcare team on patient status to support cohesive care.

Travel Certified Nursing Assistant

3 Months
Snapnurse-Creekside Health and Rehab | 01.2022 - 04.2022
  • Assisted with activities of daily living, personal hygiene, feeding, and ambulation to enhance patient comfort and independence.
  • Maintained accurate, timely flow of information by completing thorough patient records and updating healthcare team on patient status.
  • Provided compassionate care and communication to support patients and families during end-of-life discussions.
  • Ensured accurate and timely patient records, effectively updating healthcare team on patient status to facilitate informed decision-making.

Psychiatric/Forensic Nursing Assistant

2 Months
SnapNurse-Northeast Florida State Hospital | 04.2021 - 06.2021
  • Interacted and engaged patients with chronic mental illness in group settings and individually.
  • Enhanced patient safety by monitoring environment and behaviors to identify concerns proactively.
  • Emotionally supported forensic patients, monitoring changes in behavior for potentially dangerous changes.
  • Utilized therapeutic communication to engage patients, address concerns, and support individual recovery plan objectives.
  • Recorded and closely monitored patient behaviors and progress to effectively identify changes needing attention.
  • Assessed vitals and noted medical information to report changes to nursing staff and physicians.
  • Monitored and ensured safety of patients in designated areas.
  • Provided emotional support to forensic patients while monitoring behavioral changes for potential risks.

Travel Certified Nursing Assistant

1 Month
SnapNurse- Brookedale Destin | 01.2021 - 02.2021
  • Rendered hands-on nursing care under direct RN supervision, adhering to medical center policies and procedures.
  • Assisted patients with personal grooming and hygiene to enhance comfort and support overall health.
  • Managed and maintained patient rooms and common areas to create a safe, clean environment conducive to healing.
  • Responded to patient alarms and assessment requests to ensure timely intervention and appropriate care.
  • Managed and maintained patient rooms, shared-living areas and nursing stations.

Certified Nursing Assistant

5 Months
Summit view of Rocky Top | 08.2020 - 01.2021
  • Documented patient intake and dietary requirements while assisting with feeding and monitoring to ensure proper care.
  • Conducted routine checks on standard patient vitals, including blood pressure, blood sugar and heart rate.
  • Responded to patient alarms and needs-assessment requests to determine appropriate course of treatment.
  • Documented patient intake and dietary requirements, also assisting with feeding and monitoring.
  • Responded to patient alarms and needs-assessment requests to identify course of treatment.
  • Collected specimens and monitored vitals to enhance patient comfort and maintain optimal environment.

Residential Care Assistant

4 Months
Commonwealth Assisted Living LLC | 04.2020 - 08.2020
  • Encouraged clients to engage in activities that enhanced their skills and social interaction.
  • Helped clients stay happy and healthy by providing mental and emotional support.
  • Motivated clients to participate in new activities to broaden skills.
  • Maintained clean and sanitary living environment for residents.
  • Provided mental and emotional support to clients, fostering overall well-being and resilience.

Home Health Aide

2 Months
VITAS Healthcare Corporation | 12.2019 - 02.2020
  • Administered personal care to clients within private home settings and championed patient independence and well-being.
  • Dressed, groomed and fed patients with limited physical abilities to efficiently handle basic needs.
  • Delivered individualized care and managed services for each patient, ensuring tailored support for their unique needs.
  • Delivered individualized care and services management for all patients.
  • Administered personal care within private home settings, promoting patient independence and overall well-being.
  • Supported effective care for managed home care patients by observing health status and monitoring conditions.
  • Followed physician orders when providing care and monitoring client well-being, safety and comfort.
  • Monitored clients' progress to report changes.

Certified Nursing Assistant

11 Months
Macclenny Nursing And Rehab | 01.2019 - 12.2019
  • Documented patient intake and dietary requirements to ensure appropriate nutritional support and assisted with feeding to enhance patient comfort.
  • Facilitated activities of daily living, including personal hygiene management, feeding and ambulation.
  • Preserved patient dignity and minimized discomfort by carrying out duties such as bedpan changes, diapering and bathing.
  • Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
  • Conducted routine checks on standard patient vitals, including blood pressure, blood sugar and heart rate.
  • Facilitated activities of daily living, including personal hygiene management and ambulation, to promote patient independence and overall wellness.
  • Responded to patient alarms and needs-assessment requests to identify course of treatment.
  • Worked additional shifts and overtime during busy periods to maintain staffing levels.

Residential Instructor

6 Months
Florida Youth Challenge Academy | 07.2018 - 01.2019
  • Mentored at-risk youth, fostering improved well-being and essential life skills.
  • Taught youth to identify and avoid pitfalls, resulting in decreased negative behaviors.
  • Collaborated with team members to deliver exceptional customer service during shifts. to provide the highest level of service to customers.

Psychiatric/Forensic Nursing Assistant

4 Years
Northeast Florida State Hospital | 07.2014 - 07.2018
  • Collaborated with interdisciplinary healthcare teams to enhance patient care quality and outcomes.
  • Documented patient information and communicated status updates to ensure continuity of care within interdisciplinary team.
  • Interacted and engaged patients with chronic mental illness in group settings and individually.
  • Monitored environment and behaviors to proactively identify patient safety concerns and implement preventive measures.
  • Applied therapeutic communication skills to engage patients, understand concerns and meet objectives of individual recovery plans.
  • Monitored and enforced patient restrictions within designated areas.
  • Implemented behavior modification techniques and personal development strategies under psychologist's guidance.
  • Emotionally supported forensic patients, monitoring changes in behavior for potentially dangerous changes.

Certified Nursing Assistant

2 Years 8 Months
Lanier Manor | 10.2011 - 06.2014
  • Monitored vital signs and reported changes in resident condition promptly.
  • Provided direct resident care, supporting hygiene, mobility, and comfort needs.
  • Assisted nursing staff with daily care plans and treatment support.
  • Maintained accurate documentation for resident observations and care activities.

Certified Nursing Assistant

3 Years 6 Months
Quality Health of Fernandina Beach | 02.2008 - 08.2011
  • Transferred residents safely using proper lifting and mobility techniques.
  • Responded quickly to resident requests, ensuring respectful and timely assistance.
  • Communicated effectively with interdisciplinary team to support coordinated care.
  • Supported infection control practices through consistent cleaning and sanitation procedures.

Education

Associate of Science - General Studies

Roane State Community College | Harriman, TN | 05-2025
  • Honor Roll
  • Member of -Phi Theta Kappa
  • Graduated cum laude

Certified Nursing Assistant - Certified Nursing Assistant

Concorde Career College | Jacksonville, FL

High School Diploma

Adult Education Center | Fernandina Beach, FL

Associate of Science - Registered Nurse

Rasmussen University | Ocala, FL | 12-2026

Skills

Electronic charting
Infection control procedures
Collecting vital signs
Patient relations
CPR certified
Calm and level-headed under duress
Medical terminology knowledge
Grooming and bathing assistance
Collecting specimens
Preparing meals
General housekeeping ability
Documentation procedures expert
Performing patient intakes

Education and Training

other,other

Timeline

Telemetry Monitor Technician

Select Medical
05.2025 - 01.2026Read More

Certified Nursing Assistant

Snap Nurse- Colorado Veterans Community Living
09.2024 - 12.2024Read More

Certified Nursing Assistant/Sterile Technician

Snap Nurse-Fort Loudoun Medical Center
01.2024 - 09.2024Read More

Forensic Certified Nursing Assistant

Snap Nurse- Fort Logan Mental Health Center
08.2023 - 01.2024Read More

Travel Certified Nursing Assistant

Snap Nurse- Signature Healthcare of Rockwood
01.2023 - 08.2023Read More

Travel Certified Nursing Assistant

FusionHealth- Asbury Place
05.2022 - 12.2022Read More

Travel Certified Nursing Assistant

Snapnurse-Creekside Health and Rehab
01.2022 - 04.2022Read More

Certified Nursing Assistant

Gale Healthcare
05.2021 - 01.2024Read More

Psychiatric/Forensic Nursing Assistant

SnapNurse-Northeast Florida State Hospital
04.2021 - 06.2021Read More

Travel Certified Nursing Assistant

SnapNurse- Brookedale Destin
01.2021 - 02.2021Read More

Certified Nursing Assistant

Summit view of Rocky Top
08.2020 - 01.2021Read More

Residential Care Assistant

Commonwealth Assisted Living LLC
04.2020 - 08.2020Read More

Home Health Aide

VITAS Healthcare Corporation
12.2019 - 02.2020Read More

Certified Nursing Assistant

Macclenny Nursing And Rehab
01.2019 - 12.2019Read More

Residential Instructor

Florida Youth Challenge Academy
07.2018 - 01.2019Read More

Psychiatric/Forensic Nursing Assistant

Northeast Florida State Hospital
07.2014 - 07.2018Read More

Certified Nursing Assistant

Lanier Manor
10.2011 - 06.2014Read More

Certified Nursing Assistant

Quality Health of Fernandina Beach
02.2008 - 08.2011Read More

Adult Education Center

High School Diploma
Read More

Concorde Career College

Certified Nursing Assistant from Certified Nursing Assistant
Read More

Roane State Community College

Associate of Science from General Studies
Read More

Rasmussen University

Associate of Science from Registered Nurse
Read More
Amanda Mercer