Tamekia Goffe
Plainfield,NJ
Summary
Dynamic Telemetry Monitor Technician with proven expertise at RWJBH in ECG interpretation and patient safety. Skilled in electronic health records and HIPAA compliance, I excel in communication and analytical thinking. Recognized for enhancing patient care through timely responses and meticulous documentation, ensuring high standards of professionalism and ethics in a fast-paced environment.
Overview
16
16
years of professional experience
Work History
Telemetry Monitor Technician
RWJBH
New Brunswick, NJ
07.2024 - 08.2025
- Continuously observes and interprets ECG monitors. Includes the following:
- Identifies and responds appropriately by communicating changes in patient’s ECG to the RN. Notifies nursing staff of any technical monitor problems.
- Documents calculations and interpretation on required forms.
- Demonstrates standard precautions and patient safety principles, especially when processing and working with the equipment.
- Records information required on all forms in the department as needed using Epic.
PSR
Summit Health Management
Berkeley Heights, NJ
12.2022 - 06.2024
- Greet and register patients.
- Verifying patient Insurance and patient demographics.
- Update changes in patient insurance and demographics.
- Collect all co-pays and fees.
- Answers incoming phone calls.
- Handle scheduling/rescheduling of all new and existing patients using Athena and Abbacox Careflow.
- Obtains proper authorization and identification prior to release of confidential medical records.
- Performs basic clerical functions such as copying, scanning, and faxing.
- Work with electronic medical records, scheduling system, and email communication systems.
- Order office and clinical supplies.
- EMR system.
- ROI process requests for medical records.
- Compliance with HIPAA and handling PHI carefully.
- Experience working with MS Office Word, Outlook, Teams and Athena.
- Endocrinology and Orthopedic office experience.
- Telehealth experience.
Manager
Toys"R"Us
09.2009 - 06.2018
- Managed daily operations, including scheduling, inventory management, and customer service
- Led a team of 156 employees, providing guidance and support to ensure efficient operations
- Conducted performance evaluations for team members, identifying areas for improvement and implementing training programs
- Maintained high standards of quality control to ensure customer satisfaction
- Created and maintained budgets, monitoring expenses to meet financial targets
- Oversaw the hiring process, conducting interviews and making hiring decisions based on qualifications and fit with company culture
- Provided ongoing coaching and mentoring to team members, supporting their professional development
- Resolved customer complaints or issues promptly while maintaining a positive brand image
- Ensured compliance with all regulatory requirements related to health, safety, sanitation, etc
- Managed and resolved escalated customer issues, maintaining high levels of customer satisfaction
Security Guard
Securitas Security Services USA
Edison, NJ
12.2016 - 12.2017
- Ability to work well with all levels of the organization.
- Superb coaching and mentoring skills.
- Prioritising important tasks and ensuring they get done first.
- Excellent oral and written communication skills.
- Monitoring the CCTV.
- Using a CT scanner.
- Keep logs on daily activities.
Customer Service Representative
BJ's Wholesale
Berkeley Heights, NJ
05.2015 - 01.2017
Personal Care Assistant
All About Care, LLC
09.2009 - 05.2015
- Provided patients with physical assistance.
- Cleaned and disinfected rooms.
- Served and feed patients needing assistance.
- Accompanied patients to doctors visits.
Education
GED -
Middlesex Learning Center
Edison, NJSkills
- Professionalism and ethics
- Basic life support
- Adaptability
- Time management abilities
- Professionalism
- Documentation
- Analytical thinking
- Interpersonal skills
- Electronic charting
- Patient scheduling
- Electronic health records
- Active listening
- CPR certification
- Heart rhythm interpretation
- HIPAA compliance
- Strong communication skills
Timeline
Telemetry Monitor Technician
RWJBH
07.2024 - 08.2025
PSR
Summit Health Management
12.2022 - 06.2024
Security Guard
Securitas Security Services USA
12.2016 - 12.2017
Customer Service Representative
BJ's Wholesale
05.2015 - 01.2017
Manager
Toys"R"Us
09.2009 - 06.2018
Personal Care Assistant
All About Care, LLC
09.2009 - 05.2015
GED -
Middlesex Learning Center