Amanda Mills
Wilmington,DE
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
15
15
years of professional experience
Work History
Paraeducator
Colonial School District - New Castle De
Bear, DE
08.2018 - Current
- Enhanced student comprehension by implementing differentiated instructional strategies tailored to individual needs.
- Assisted students in achieving academic goals by providing one-on-one tutoring and small group instruction in various subjects.
- Maintained a safe and inclusive learning environment by addressing behavioral issues promptly and following established protocols.
- Strengthened communication between school staff, parents, and students by serving as a liaison for information sharing.
- Improved student social skills through facilitating peer interactions, modeling appropriate behaviors, and promoting empathy among classmates.
- Encouraged student independence by teaching self-advocacy skills and fostering personal responsibility for learning outcomes.
Emergency Room Unit Clerk
Nemours Children's Hospital
Wilmington, DE
05.2017 - 08.2018
- Improved patient flow by efficiently managing admissions, discharges, and transfers in the Emergency Room.
- Enhanced communication between medical staff by promptly relaying critical information and updates on patient status.
- Maintained accurate patient records by diligently updating electronic health systems with relevant data.
- Supported optimal patient care by ensuring timely retrieval of lab results and diagnostic reports for physicians.
- Streamlined the registration process for incoming patients, gathering essential demographic and insurance information quickly and accurately.
- Contributed to a positive patient experience by providing compassionate assistance to patients and their families during their ER visit.
- Promoted a safe environment by maintaining a clean and organized unit clerk workstation throughout each shift.
- Managed the coordination of ambulance arrivals, communicating vital details such as arrival time and number of incoming patients to the appropriate staff members.
Early Childhood Teacher
Celebree Learning Center
Bear, DE
02.2013 - 05.2017
- Enhanced student comprehension by incorporating hands-on activities and interactive learning experiences.
- Provided individualized support to struggling students through targeted instruction and one-on-one tutoring.
- Established a positive classroom environment by setting clear expectations and promoting respect among students.
- Implemented data-driven instructional strategies, resulting in improved student performance on assessments.
- Mentored new teachers, sharing effective teaching strategies and providing support as they acclimated to the school culture.
- Facilitated successful parent-teacher conferences, addressing concerns and discussing strategies for supporting student growth at home.
- Promoted early literacy skills by implementing engaging reading activities and fostering a love for books in young learners.
- Collaborated with colleagues to develop interdisciplinary lesson plans that connected multiple subject areas.
- Educated students in foundational concepts such as shapes, numbers, and letters.
Server
Ruby Tuesday's
Newark, DE
04.2012 - 02.2013
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maximized table turnover rate by efficiently managing reservations and seating arrangements.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Server
Shellhammers Bar & Grille
Newark, DE
04.2009 - 01.2012
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maximized table turnover rate by efficiently managing reservations and seating arrangements.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Contributed to inventory management by monitoring stock levels and notifying management when supplies were low.
- Implemented effective communication strategies between front-of-house and back-of-house staff for streamlined operations.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
Education
Bachelor of Science - Educational Studies
Wilmington University
New Castle, DE05.2017
Bachelor of Arts - Elementary Education
Delaware Technical And Community College
Newark, DE12.2015
Skills
- Documentation
- Collaborative Teamwork
- Relationship Management
- Critical Thinking
- Problem Solving
- Interpersonal Skills
Timeline
Paraeducator
Colonial School District - New Castle De
08.2018 - Current
Emergency Room Unit Clerk
Nemours Children's Hospital
05.2017 - 08.2018
Early Childhood Teacher
Celebree Learning Center
02.2013 - 05.2017
Server
Ruby Tuesday's
04.2012 - 02.2013
Server
Shellhammers Bar & Grille
04.2009 - 01.2012
Bachelor of Science - Educational Studies
Wilmington University
Bachelor of Arts - Elementary Education
Delaware Technical And Community College