Amanda Mills
Sterling Heights
Summary
Experienced with patient advocacy, providing comprehensive support to patients navigating healthcare system. Utilizes crisis intervention skills to manage and resolve urgent patient needs effectively. Track record of resource management, ensuring patients access necessary services and support. Educated Social worker dedicated to providing assistance to individuals and families in need. Proficient in assessing individual circumstances, identifying resources and developing plans of action to deliver support. Proven ability to work independently and collaboratively with diverse stakeholders.
Overview
5
5
years of professional experience
Work History
Medical Social Worker
Residental Hospice
Troy, MI
03.2024 - Current
- Psychosocial assessment & risk screening
- End-of-life counseling & crisis support
- Interdisciplinary team collaboration (IDG)
- Advance care planning & goals-of-care discussions
- Caregiver support & anticipatory grief counseling
- Resource coordination (VA, Medicaid, respite, placement)
- Family meeting facilitation & care transitions
- CMS-compliant hospice documentation
- Conducted assessments and evaluations to identify client strengths and areas for improvement.
- Collaborated with interdisciplinary teams to coordinate care and support services for clients.
- Facilitated group therapy sessions, promoting communication and peer support among participants.
- Documented case notes and progress reports, ensuring compliance with organizational standards.
- Researched community resources to enhance client access to essential services and support systems.
- Provided crisis intervention support, helping clients navigate emergency situations effectively.
- Engaged in training workshops, enhancing knowledge of best practices in social work methodologies.
- Managed caseload efficiently, prioritizing tasks and maintaining timely communication with clients, colleagues, and supervisors.
- Offered community resource guidance to clients to meet family needs for assistance.
- Consulted with other professionals to gain insight and advice and build strong network within organization.
- Conducted outreach to local referral sources to build strong partnerships for supportive services.
- Participated in ongoing professional development opportunities to stay current on best practices within the field of social work.
- Assisted clients in developing personalized treatment plans to address individual needs.
- Assisted clients in accessing community resources to enhance overall well-being.
Director of Social Work
Trilogy
Novi, MI
09.2021 - 03.2024
- Developed and implemented comprehensive social work programs to enhance client support services.
- Led multidisciplinary teams in case management to ensure holistic care for diverse populations.
- Evaluated client outcomes and adjusted strategies to improve service delivery efficiency.
- Mentored junior staff in best practices for client engagement and intervention techniques.
- Collaborated with community organizations to expand resources and support networks for clients.
- Analyzed data trends to inform policy development and enhance program effectiveness.
- Advocated for systemic changes within the organization to address emerging community needs.
- Planned and monitored staff hiring, disciplinary actions, and continuing education initiatives.
- Developed and implemented departmental goals, plans and standards consistent with administrative, legal, and ethical requirements of organization.
- Prepared, monitored, and evaluated departmental budgets and kept operations compliant with allocated funding.
- Streamlined referral processes, improving access to vital community resources for patients and their families.
- Enhanced patient experience by implementing comprehensive strategies and delivering compassionate social work services.
- Established partnerships with local organizations, increasing resource availability for clients in need of assistance.
- Managed a diverse team of social workers, providing ongoing support and training to ensure optimal performance.
- Developed interdisciplinary collaboration for better patient outcomes, streamlining communication between healthcare providers and social workers.
Social Work Assistant
Trilogy
Novi, MI
06.2021 - 09.2021
Social Work Intern
Trilogy
East Lansing, MI
09.2020 - 05.2021
- Assisted clients in navigating social services and resources to enhance support systems.
- Conducted intake assessments to identify client needs and develop service plans.
- Collaborated with multidisciplinary teams to ensure comprehensive care for clients.
- Documented case notes and progress reports to maintain accurate client records.
- Provided crisis intervention support under supervision, ensuring client safety and well-being.
- Mediated between family members to facilitate conflict resolution and build healthy family relationships.
- Supported case management by documenting client interactions and progress notes.
Education
Master of Social Work -
Michigan State University
East Lansing, MIHigh School Diploma -
Dakota High School
Bachelor in Social Work -
Michigan State University
East Lansing, MI06.2022
Additional Information
Limited License Masters Social Work (LLMSW), License
#8651114776
Timeline
Medical Social Worker
Residental Hospice
03.2024 - Current
Director of Social Work
Trilogy
09.2021 - 03.2024
Social Work Assistant
Trilogy
06.2021 - 09.2021
Social Work Intern
Trilogy
09.2020 - 05.2021
Master of Social Work -
Michigan State University
High School Diploma -
Dakota High School
Bachelor in Social Work -
Michigan State University